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Services
International removals
National moving
Pet transport
About
The approach of Sterling London is to be agile enough to adapt to your specific business objectives and big enough to provide the stability and global coverage you need.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
17% of the users recommend this removal company
I.K.
November 30, 2023
on Sirelo
Besides being unable to keep track of our moving order, the customs process has been horrendous. Their agent is utterly useless in providing guidance and wastes tens of hours of our time giving wrong instructions.
Moved from London (United Kingdom) to Zurich (Switzerland)
T.L.
June 9, 2022
on Sirelo
I honestly want to give 0 but decided to give 2 because they did well in the beginning.
All the latest interactions are so bad, and we still have not received anything after 4 months of initial packing, I don't know if we will ever receive them.
They are not proactive either, provide the update only when we chase for one.
All the latest interactions are so bad, and we still have not received anything after 4 months of initial packing, I don't know if we will ever receive them.
They are not proactive either, provide the update only when we chase for one.
Communication
Moved from London (United Kingdom) to New York (United States)
J.B.
May 18, 2022
on Sirelo
Bad organization (they scheduled a delivery that they moved back 13hours before, who does this to people who are moving). Teams have a talent for knee-jerk justification emails, an effort that would have been better used at ensuring the information is shared between the ever changing managers and people in 'charge'. No ownership, no real management, and a real lack for service.
Unless you want to add to the stress of moving, I'd highly recommend you do it yourself.
Unless you want to add to the stress of moving, I'd highly recommend you do it yourself.
somewhat an ironic and humoristic experience?
professionalism
lack of organisation
Moved from Singapore (Singapore) to Paris (France)
Sarah Barke
January 4, 2022
on Sirelo
Terrible, they broke a lot of many items, they refuse to pay for their true checked value, even though I paid for their insurance and used the partner company without notifying me until move-in day. Please don't use them. I moved countries and they hadn't researched the import rules before my moving day, so £1800 of my items had to be left behind in Spain. An unprofessional experience.
Very badly packed items, worse than I would have done myself, yet they are paid a lot to do it
won't pay the true proven value of the items they broke
Moved from Barcelona (Spain) to Leicester (United Kingdom)
P.
September 24, 2019
on Sirelo
Badly organised - crew of 2ppl took 2 days to (badly) pack move my wife and baby from a 2bed apt. This process could have been done in a day with more staff to minimize inconvenience. The removal company turned up (2 hours late on Day 1) and without any bubble wrap to protect breakables such as TV, and ornaments and no silica gel inserts to put into sealed boxes containing clothes and other such items.
Badly packed - Items including plates and glasses were cracked and damaged when they were being packed before they even left the apartment, and had to be binned. Items intended for air freight were incorrectly stickered and packed into the shipping container and had to be moved by me personally to the correct lorry.
Badly shipped - Items were shipped to Brazil and not Hong Kong as requested and detailed on the inventory, no this is not a joke.
Badly packed - Items including plates and glasses were cracked and damaged when they were being packed before they even left the apartment, and had to be binned. Items intended for air freight were incorrectly stickered and packed into the shipping container and had to be moved by me personally to the correct lorry.
Badly shipped - Items were shipped to Brazil and not Hong Kong as requested and detailed on the inventory, no this is not a joke.
Moved from London (United Kingdom) to Hong Kong (Hong Kong)
A.K.
May 1, 2017
on Sirelo
job done quickly and movers were very professional
quick and efficient
very nice movers
expensive
Moved from London (United Kingdom) to Paris (France)
