I have sent a couple containers of my possessions to the Ballards' storage facilities in Newark, and the other couple containers were sent to Milan, Italy. So technically I have moved with them twice. On both occasions, their employees (yes, employees, not random contractors!) were very polite, hardworking, meticulous and kind. It was important to know that I could trust them as I was managing both processes by myself. The back office was brilliant too. HIGHLY RECOMMEND!
Pros and cons
top service at moderate prices
if there is an issue they sort it immediately without trying shift blames
Moved from Sheffield (United Kingdom) to Monza (Italy).