Advance Moves



Average score of 3.7 out of 7 reviews
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Advance Moves
Right Barn, Tonge Corner Farm
ME9 9BA Tonge
0871 218 0612

About removal company Advance Moves

They specialize in both Removals to Spain and removals from Spain to UK. Both their office Team and removals crews are highly trained and skilled in the specific requirements that a removal to Spain or a Removal from Spain to the UK require.

Services

Domestic removals
Art transport

Type of Mover

Unknown

Associations

Advance Moves is accredited by the following associations:


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

Domestic removals
Art transport

Type of Mover

Unknown

Associations

Advance Moves is accredited by the following associations:

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 7 reviews for Advance Moves.
Write a review

No recommendation

They were late delivering the stuff which meant I was left in shit for days on end as I had no furniture, no bed to sleep on and no clothes I desperately needed! I had to go to a hotel and pay for it as I have a baby and a toddler. I asked Advance Moves to compensate me, at least partly, as they are the ones who caused this situation and they refuse, indeed they didn't even bother replying to my mails, my husband had to phone them a few times before he could actually talk to the manager, who was rude and totally indifferent to us. NOT RECOMMENDED AT ALL, THEY DON'T CARE ABOUT ANYONE!!!

Pros and cons
Unreliable
Rude
Moved from Durham (United Kingdom) to Valencia (Spain).


No recommendation

They only picked up a1/3 of my belongings and left me with a huge problem as I had to give the keys back to the landlady that evening. The drivers said there was nothing they could do as the previous removal was bigger than they expected and they gave me no solution and there was no one at the office to be contacted. I had to rely on my friends to come and collect my furniture that day!! When I phoned the office again the day after, they got the address of where I had left my stuff to pick it up but gave me no dates, no apologies and no compensation!!! It was all really unpleasant and the WORSE EXPERIENCIE WITH A REMOVAL COMPANY. NEVER AGAIN.

Pros and cons
price ok
unreliable
they left me hanging!!
Moved from Brighton (United Kingdom) to Granada (Spain).


No recommendation

Fair price - poor service - communication: good to get your custom, very poor to the point of rudeness if you have a problem (they'll ignore you as much as possible and you'll get no apology for it) - resolution: none

Very disappointed with Advance Moves.

Although I only had a few items to be moved from Spain to the UK, they've managed to mislay one of them and they are taking no responsability for it. I sent them the list of items many times, which were to be collected from a storage unit from another company. The day they did so, they signed a document stating that all my belongings had been collected. How disappointing to see that one of my most valuable and valued items was not delivered to me later on!

Not only an ITEM WAS NOT DELIVERED, but when I told them so and asked for compensation, Advance Moves IGNORED MY MAILS for a whole week and only after me telling them I would proceed to Trading Standards, they got in touch the second week to say they will send me the claim .. Read more

Pros and cons
Price is OK but not worth it!
Careless job
Communication at their convenience only. Unresponsive if you have a problem.
Moved from Bullas (Spain) to Devon (United Kingdom).


No recommendation

I was mislead into thinking that the list I booked with ...which was put together quickly and included all I owned was something easily changed/reduced at a later date, I explained to the girl in customer service [name removed by Sirelo], that I would be planning to sell the table, 4 chairs, tv and a box of handmade toys and maybe a sofa. She hurried me to sign the contract saying the space would be taken, that we could sort out the amount later. But no...when I told them the items I wasn't taking they kept saying it would all be sorted later at the depo when they collected it. When it came to payment they said...it's not possible to change anything after agreeing the date !? And I had to pay for all the items that I sold!! Not only this, they collected August 23rd and said it would be arriving end of September. I wasn't happy with that but actually I didn't receive my things until October 9th!? They didn't acknowledge anything ...basically all the emails were misleading me into thin.. Read more

Pros and cons
Hard working men picked up my things.
Scammed me into thinking I could reduce items later when infact the minute you book you cannot change anything
They took 6 weeks to deliver, two week so later than promised
Moved from Madrid (Spain) to London (United Kingdom).


Recommendation

From the first contact I had the feeling to be well taken care off, emails were promptly answered. The quote given was accurate, the scheduled times were met. The crew was friendly and efficient, the things arrived without a scratch, very well wrapped by the company, which was included in the price. The price was very competitive (another company gave us a quote TWICE the amount!)

Pros and cons
great service
good price
ours was a small move, so we had to wait rather long for delivery. But this was made clear to us early on, so it was ok.
Moved from Terrassa (Spain) to Portsmouth (United Kingdom).


No recommendation

Regular
La mudanza la han hecho bien, todo llego pronto y en buen estado y el precio competitivo pero mal sabor de boca por un incidente a la recogida en Birmingham, que no llevaban espacio suficiente en el camión porque lo habían llenado con dos recogidas previas a la mía que según me dijeron iban pasadas del volumen que habían reservado. De manera que me dejaron un tercio de las cosas allí y lo verdaderamente indignante es que no me dieron absolutamente ninguna solución ni me fue posible contactar con ningún responsable de la empresa que me diera una solución, simplemente cargaron lo que les cabía y se fueron rápidamente dejándome un gran problema porque tenía que entregar la casa al día siguiente y viajar a España. Así que recurrí a conocidos para pedirles el favor de venir a mi casa con sus vehículos a por mis cosas y guardármelas en sus casas. Hasta el día siguiente no pude contactar con nadie en la empresa. Entonces ya tomaron la dirección de donde estaban mis cosas para pasar a.. Read more

Pros and cons
Precio competitivo
Todo llego bien y en poco tiempo
El incidente comentado, intolerable
La falta de profesionalidad absoluta no dándome ninguna solución para el tremendo problema que me originaron
Moved from Birmingham (United Kingdom) to Sevilla (Spain).


No recommendation

La recogida y la entrega fueron bien. Sin embargo una de sus vendedoras nos dijo que las cosas estarían en Londres en 9 días y sin embargo tardaron más de un mes. Cuando te quejas no te dan ninguna solución, la solución es que si quieres, organices la mudanza con otra compañía (aunque ya hayan recogido tus cosas y las hayan almacenado en otra provincia distinta, en este caso Murcia).

Pros and cons
Las cosas llegaron bien y bien embaladas
Los vendedores mienten con las fechas de los ported
Tardaron más de un mes
Moved from Madrid (Spain) to London (United Kingdom).

Headquarters

Advance Moves

Right Barn, Tonge Corner Farm
ME9 9BA Tonge
0871 218 0612

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