Utilities Moving House Guide 2020 : Switching Utilities When Moving

Changing utilities when moving house can be stressful at the best of times: what do I need to change, and when? Find out what steps you need to take in our utilities moving house guide.

What utilities do I need to be concerned with?

If you’re moving within the UK, the main types of utilities you need to concern yourself with are gas, electricity, water and internet.

Making sure to transfer your utilities when moving house is important for two reasons: firstly, so that you have electricity and internet in your new home, and secondly so that you don’t get landed with massive bills from your old property.

Get organised!

You should gather together all the information you know about your current utilities before you do anything else: who is your current supplier, what package do you have, what were your last meter readings, etc. You might also want to find out, if you are renting you new place, whether any utilities are already included in the rent.

You must also decide whether you want to move your current supplier with you to your new location, or switch suppliers completely. You will need to check whether you will incur a fee if you cancel your current energy deal early. Sadly, exit fees are common with fixed rate tariffs if you decide to cancel early, but normally you can leave up to 49 days before your contract ends without incurring a penalty.

Tip! Plan your activation and shut off dates with your utilities company well in advance.

switching utilities when moving house


In the UK you are typically restricted to the water company that operates in your area. Fear not: although water companies offer different tariffs, they are all regulated to ensure customers have a fair deal.

UK water bills comprise two charges: one charge for the water you consume, and another charge for the treatment of sewerage and waste water. Find out more about the water supplier in your area online.

Gas and Electricity

Gas and Electricity Providers

In the UK, gas and electricity is privatised. Generally, you can combine your gas and electricity deal with the same company to save money. Below you can find a list of the top six gas and electricity companies in the UK:

How to Find the Best Gas and Electricity Deal

When you are moving into a new home, you will want to find the best deal for you. Follow these steps to get the most savings if you decide you want to switch:

  • Take a reading of your gas and electricity meter.
  • Fill in your new postcode on an online price comparison site
  • Find the best deal in your area
  • Book a contract online or over the phone
  • Speak with your old supplier to let them know you will be switching, and pay any overdue balances and leave a forwarding address.
  • Check when your utilities at your old place will be switched off, and when they will be activated at your new address.

 Tip! Most companies will offer contracts for a minimum of 1- 2 years, but you can often find deals where the first few months are free!

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Online Price Comparison Sites

You can often find the best deals on price comparison sites, such as the ones below:

changing utilities when moving house


The first thing to decide is whether you want to switch to a new broadband provider or stick with your current one. If you’re still only part way into a 12 or 18 month contract, then it normally makes the most sense to stick with them and simply move your existing contract to your new address. This is because you will normally receive heavy penalties and be made to pay the cost of the remaining months you committed to.

Tip! If you decide to stay with your provided, make sure that switching addresses won’t start a new minimum term contract

You may also want to consider if there are better broadband options at your address. You can use broadband checkers to see what is available at your address and what speeds and prices. A few examples of internet providers are:

What Next?

We hope this article has helped you with changing utilities when moving house. Check out our other articles on Sirelo for more moving advice: