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We strive to make your move as smooth and stress-free as possible, no matter where in the world you're headed.
Services
International removals
National moving
Excess baggage
Art transport
About
Here at Deliver1 we’re your go-to choice for International moving. We offer fast, secure, cost-effective door to door services for Sea, Road and Air freight.
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Reviews
85
Sirelo and Google reviews
73% of the users recommend this removal company
S.S.
December 3, 2024
on Sirelo
Het was een kleine verhuizing maar het is allemaal uitstekend verlopen. Heel snel en goed. Zal het bedrijf zeker aanbevelen.
Vriendelijk
Moved from Deventer (Netherlands) to Beckenham (United Kingdom)
Joshua Last
November 20, 2024
on Sirelo
Excellent service! Had to move to Dubai for work and the team at Deliver1 was faultless. Queries were answered promptly and my goods arrived in good time! Will use on the return trip!
Price
Moved from Halifax (United Kingdom) to Dubai (United-Arab Emirates)
Chika Attama
November 7, 2024
on Sirelo
Received my initial quote which I paid, but once they received my bags, I got an additional quote of over £400 even though the bag sizes were the same.
Upon delivery, my bags were broken and three bags had grown wings. I got only 9 bags out of 12. This was in September, and till today, it’s been stories upon stories.
The claims department asked for pictures of missing. I let them know I couldn’t remember all I had in the bag as I sent a lot of things. I sent pictures of 21 clothing items I remembered, but again, they asked for receipts for price evidence!
I was so angry cos I categorically stated that these were used personal items, some of which I bought years ago. Now it’s almost winter and I still don’t have my bags of warm clothing! I’m so hurt
Upon delivery, my bags were broken and three bags had grown wings. I got only 9 bags out of 12. This was in September, and till today, it’s been stories upon stories.
The claims department asked for pictures of missing. I let them know I couldn’t remember all I had in the bag as I sent a lot of things. I sent pictures of 21 clothing items I remembered, but again, they asked for receipts for price evidence!
I was so angry cos I categorically stated that these were used personal items, some of which I bought years ago. Now it’s almost winter and I still don’t have my bags of warm clothing! I’m so hurt
Communication
Damage settlement
Moved from Chester (United Kingdom) to Cornwall (Canada)
Tim Whitehouse
November 1, 2024
on Sirelo
Absolutely appalling company to whom customer service is a major inconvenience.
They took 21 weeks to ship my possessions from UK to Thailand, clearly their storage is not environmentally controlled as everything arrived covered in a black furry mould with some items damaged beyond repair.
It took the threat of legal action to get them to put my items onto a ship. The owner [Name removed by Sirelo] seems incapable of telling the truth, he claimed the delay was due to my asking to stop the shipment, something I cancelled within 24 hours. The Operations Manager categorically told me my request was not the cause of the delay as they took no action. I then wrote to [Name removed by Sirelo] and asked him to provide any evidence of any communication to his shipping agent, strangely he didn’t respond and subsequently did not respond to any communication.
They were not the cheapest and I feel a fool to be taken in by their grand claims of performance and customer service/ communication which in reality is non existent.
Sadly I did not read the reviews of many previous customers many of whom describe major frustrations with Deliver 1
Their agent in Thailand Allied were excellent however they took some convincing that my items were collected in the UK on 4th June and not delivered until 26th October.
Absolutely dreadful company who simply don’t understand either international shipping or customer service, avoid at all costs!Read more
They took 21 weeks to ship my possessions from UK to Thailand, clearly their storage is not environmentally controlled as everything arrived covered in a black furry mould with some items damaged beyond repair.
It took the threat of legal action to get them to put my items onto a ship. The owner [Name removed by Sirelo] seems incapable of telling the truth, he claimed the delay was due to my asking to stop the shipment, something I cancelled within 24 hours. The Operations Manager categorically told me my request was not the cause of the delay as they took no action. I then wrote to [Name removed by Sirelo] and asked him to provide any evidence of any communication to his shipping agent, strangely he didn’t respond and subsequently did not respond to any communication.
They were not the cheapest and I feel a fool to be taken in by their grand claims of performance and customer service/ communication which in reality is non existent.
Sadly I did not read the reviews of many previous customers many of whom describe major frustrations with Deliver 1
Their agent in Thailand Allied were excellent however they took some convincing that my items were collected in the UK on 4th June and not delivered until 26th October.
Absolutely dreadful company who simply don’t understand either international shipping or customer service, avoid at all costs!Read more
Unprofessional
Moved from Blackpool (United Kingdom) to Rayong (Thailand)
I.S.
September 23, 2024
on Sirelo
They were fast and the communication was great! They contacted me on the same day and the pickup was fast. Friendly customer care.
Friendly
Moved from London (United Kingdom) to Stockholm (Sweden)
J.
September 11, 2024
on Sirelo
Fantastic service from the day I contacted the company for a quote right through to delivery in France. Very reasonable price and wonderfully helpful driver.
Price
Moved from London (United Kingdom) to Limoges (France)
We sincerely apologise for the situation that led to this review.
The additional costs were explained at the time, as the measurements and weights provided during booking were significantly lower than what we collected. With air freight, increased volume results in higher costs.
Regarding the missing bags, we deeply regret the loss caused by the handling agent. As this is ultimately our responsibility, we have refunded you the standard liability amount along with an additional goodwill gesture for the inconvenience.
Thank you for your understanding, and we’re sorry again for the distress this has caused.
Kind regards,
Team Deliver1