TOP RATED MOVER

Deliver1

8.0
based on 88
Sirelo and Google reviews
i
What customers are saying
pro
Communication (6)
pro
Price (6)
pro
Efficient (5)
con
Unprofessional (4)
Services
International removals
National moving
Excess baggage
Art transport

About

Here at Deliver1 we’re your go-to choice for International moving. We offer fast, secure, cost-effective door to door services for Sea, Road and Air freight.

Sirelo asks...

What makes your company stand out?

We strive to make your move as smooth and stress-free as possible, no matter where in the world you're headed.

What is your insurance policy? How do you deal with damaged items?

This moving company has not yet answered this question.

What is the best advice you would give to customers?

This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

88
8.0
based on 88
Sirelo and Google reviews
How is the review score calculated?
75% of the users recommend this removal company
 on Sirelo
I needed to move some stuff from France to the UK. Not having any relevant experience, I was nervous. I looked at other companies, all were good. I chose and ordered Deliver1 and was not disappointed. Professional, friendly and flexible. Will definitely use again if needed.
pro
Efficace
Moved from Juan Les Pins (France) to London (United Kingdom)
 on Sirelo
We were really impressed with the company and how they were communicating. Quick and professional.
pro
Communication
con
Too quick delivery causing storage fee
Moved from London (United Kingdom) to Tampa (United States)
 on Sirelo
Our move was made stress free and went without any problems thanks to excellent administrative support by [Name removed by Sirelo] and a user friendly portal for all the paperwork and documentation. Both employees undertaking the actual move were very friendly and helpful. We required collection from three separate addresses before the final delivery and everything ran smoothly. I can’t comment on the packing service as we packed everything ourselves. The price for the move was very competitive and I would definitely recommend using the company if you are moving abroad.
Moved from Surbiton (United Kingdom) to Stouby (Denmark)
 on Sirelo
Het was een kleine verhuizing maar het is allemaal uitstekend verlopen. Heel snel en goed. Zal het bedrijf zeker aanbevelen.
pro
Vriendelijk
Moved from Deventer (Netherlands) to Beckenham (United Kingdom)
 on Sirelo
Excellent service! Had to move to Dubai for work and the team at Deliver1 was faultless. Queries were answered promptly and my goods arrived in good time! Will use on the return trip!
pro
Price
Moved from Halifax (United Kingdom) to Dubai (United-Arab Emirates)
 on Sirelo
Received my initial quote which I paid, but once they received my bags, I got an additional quote of over £400 even though the bag sizes were the same.

Upon delivery, my bags were broken and three bags had grown wings. I got only 9 bags out of 12. This was in September, and till today, it’s been stories upon stories.

The claims department asked for pictures of missing. I let them know I couldn’t remember all I had in the bag as I sent a lot of things. I sent pictures of 21 clothing items I remembered, but again, they asked for receipts for price evidence!

I was so angry cos I categorically stated that these were used personal items, some of which I bought years ago. Now it’s almost winter and I still don’t have my bags of warm clothing! I’m so hurt
pro
Communication
con
Damage settlement
Moved from Chester (United Kingdom) to Cornwall (Canada)
Response of
Hi Chika,

We sincerely apologise for the situation that led to this review.

The additional costs were explained at the time, as the measurements and weights provided during booking were significantly lower than what we collected. With air freight, increased volume results in higher costs.

Regarding the missing bags, we deeply regret the loss caused by the handling agent. As this is ultimately our responsibility, we have refunded you the standard liability amount along with an additional goodwill gesture for the inconvenience.

Thank you for your understanding, and we’re sorry again for the distress this has caused.

Kind regards,
Team Deliver1

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Review Sources

Sirelo
7.9
52
Google
9.4
36

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