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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews



James directed two younger very hard working men who packed the rather small lorry, they planned two trips to the storage facility, all was going smoothly. The lorry broke down, this was Saturday morning, James asked if he could finish the job the during following week whilst the vehicle was fixed!
I had been expecting the big lorry shown in the advertising and was surprised by the poorly maintained van that was clearly too small for the job so was pretty upset at this point.
Another small van/ lorry was hired and a very grumpy James agreed to clear the rest of the house. He basically threw the furniture about en route to Beccles, damaged lots of items and had a hissy fit about missing the football on TV and his weekend being ruined.
He did however accept full payment for his rather shoddy attitude/service.
We did a DIY job later moving everything from the storage into our new house and saved £800. Sadly I can't recommend this company they were by far the least satisfactory service we have used for six moves in the last 35 years.Read more

