Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
National moving
About
There's no information available about this removal company.
Gallery
View all
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
helen c
September 18, 2024
on Google
Simon & the team moved us from our London house into storage and then to our new home. They couldn't have been more helpful with over 70 years of stuff to move & dispose of. Highly recommend if you are looking for a quality service.
Rhiannon Williams
July 22, 2024
on Google
AVOID AVOID AVOID.
Company agreed to move us on a specified date, took 50% deposit, confirmed date when we updated to say we were exchanging.
After exchange we confirmed again to be told that they'd given our booking slot away. No apology, no explanation.
We attempted to speak to them but they have avoided all calls and emails.
Deposit returned to bank account, but no communication by ATR.
On moving day, ATR appear with our purchasers, having apparently had enough capacity to move them, but not us.
Their staff were obnoxious and rude to us, and our replacement removal firm who we'd managed to find at short notice.
Their behaviour was apparently acceptable because 'it was a management decision, not us' but this cut very little ice given the fact that they were in ATR uniform and driving a liveried van, thus being the customer facing front of the company.
Quite how they thought they'd get away with dumping one customer and then appearing at the same address with another without anyone noticing is beyond me.
We are still mystified as to how such a 'reputable company' thinks that this is an appropriate way to behave, and bemused by their total inability to even take responsibility for their (lack) of action by actually talking to those that they let down.
I'm only awarding one star because I physically cannot give any lower a rating.Read more
Company agreed to move us on a specified date, took 50% deposit, confirmed date when we updated to say we were exchanging.
After exchange we confirmed again to be told that they'd given our booking slot away. No apology, no explanation.
We attempted to speak to them but they have avoided all calls and emails.
Deposit returned to bank account, but no communication by ATR.
On moving day, ATR appear with our purchasers, having apparently had enough capacity to move them, but not us.
Their staff were obnoxious and rude to us, and our replacement removal firm who we'd managed to find at short notice.
Their behaviour was apparently acceptable because 'it was a management decision, not us' but this cut very little ice given the fact that they were in ATR uniform and driving a liveried van, thus being the customer facing front of the company.
Quite how they thought they'd get away with dumping one customer and then appearing at the same address with another without anyone noticing is beyond me.
We are still mystified as to how such a 'reputable company' thinks that this is an appropriate way to behave, and bemused by their total inability to even take responsibility for their (lack) of action by actually talking to those that they let down.
I'm only awarding one star because I physically cannot give any lower a rating.Read more
Ivana Skerlikova
July 31, 2022
on Google
These guys saved the day when agreeing to move our flat with only 3 day notice! They were professional, reasonably priced and even dissembled some furniture to get it out of the flat. A bonus, they were also funny and very approachable :).We will be using them again.
Rhodri Andrews
July 8, 2022
on Google
Simon and the team were excellent in helping us move to our first proper family home. They were on time, incredibly quick and took great care in removing our belongings and loading them onto the van. At the other end, they made sure everything was taken off in the same sensitive manner and put in the correct room. The whole team were friendly, humorous and respectful throughout the whole move, which took all the stress out of the day and made it a smooth, pain-free and pleasant experience!
Selena Baker
February 12, 2021
on Google
ATR removals helped my sister move house recently and they were excellent. They arrived early on the day and had everything packed up by 11.00 am. Due to the completion of the sale process taking a long time, the removal drivers were waiting around for hours, and ended up unpacking their lorries at 6.00pm in the dark. However, they were still cheerful and polite which made the end of a long day more bearable. Many thanks to all the men concerned.
