JoJo Removals

6.8
based on 5
Sirelo and Google reviews
i
What customers are saying
pro
Price (2)
pro
Fast move (2)
pro
Professional (1)
con
Unprofessional (2)
Services
National moving
Man & Van
Car & Vehicle transport

About

JoJo Removals pride themselves on being able to carry out an excellent, fast, reliable service at exceptionally competitive rates. JoJo Removals, are a London based family run removal and storage covering all areas of the UK and Europe.

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Reviews

5
6.8
based on 5
Sirelo and Google reviews
How is the review score calculated?
40% of the users recommend this removal company
 on Sirelo
They operate an old scam whereby they up the price on the day of removal, in my case by 300%. Knowing you have no other choice but to pay as you need to move. If you ask to cancel they say they will keep the deposit.

Excuses for upping the price ranged from more steps to more stuff. Despite having photos.
pro
Prompt
con
Scam
con
Damage to items
Moved from London (United Kingdom) to Hampshire (United Kingdom)
 on Sirelo
Not presented with a contract prior to their arrival
We were not informed that we would be charged yard to yard pricing
Used our possessions as leverage and wouldn’t unload until payment (double their quote was paid)
Caused damage to internal walls and muck on the mattress despite us protecting it with a transport cover
Also late to arrive at our property
con
Professionalism
con
Transparency of fees
Moved from London (United Kingdom) to London (United Kingdom)
 on Sirelo
I work a doctor and had to move after a night shift, the moving company JoJo removals have made me think twice hiring a cheap company over more professional companies with good reputations.

They were:
Unprofessional

They presented a new contract on day, which I was forced to agree with as I had to move out that day

Movers physically were not up to job and incredibly slow, I had to help in order to meet deadline of move out

They ignored the meticulous advice given when handling microwave, one mover tried to lift on own and tripped, after being pre-warned of a step, breaking microwave

One mover had D+V and ruined my new bathroom toilet, and did not clean up after himself

Movers were unable to move sofa into flat door so refused, I had to step in and had to show them how to do this, this was extremely frustrating for me as I they were not experienced enough to this on their own.

Complaint was ignored by owner of company

Has ended up costing me more than the actual move for replacing microwave and my own labourRead more
con
Unprofessional and inexperienced
con
Clumsy
Moved from Woolwich (United Kingdom) to Denmark Hill (United Kingdom)
 on Sirelo
Im very happy with jojo removals. It was a great experience with the jojo team. The removal staff were fast and professional in packing and moving. The price was competitive and service was excellent.
pro
Fast
pro
Professional
Moved from Sutton (United Kingdom) to Watford (United Kingdom)
 on Sirelo
I would definition recommend their service to everyone, great staff who worked with the upmost efficiency. They really listened to my requests and needs all the way through the process.
pro
Very good for money
pro
Fast
Moved from Kingston (United Kingdom) to Birmingham (United Kingdom)

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