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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
One of our appliances was unfortunately damaged in the move, but Chloe handled it brilliantly. She was quick to respond, really helpful, and got everything resolved without any fuss.
Things don’t always go perfectly during a move, but the way HD Removals dealt with it showed how much they care about their customers. We’d definitely recommend them to anyone looking for a reliable, honest, and friendly removals company.
We were impressed by how they packed and protected more fragile items, also how they remembered where our stuff was in the house we were moving from, and checked with us if we wanted it in the same room in our new house.
After what we think must have been around a 12 hour day for them end to end, they still each took time to share their best wishes for us in our new home. A cracking team - they are worth every penny, we wouldn’t hesitate to use them again.
Our package was to pack everything up into our own clearly labelled boxes (which really helped us the other end too!) they moved all boxes, items, appliances and furniture (basically everything). The team on the day (Miguel and co) worked really well together, were friendly, polite and professional. They actually went above and beyond to help my mums move go successfully. Highly recommend this removal company. Thank you :)









