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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
Our leather Chesterfield sofa was damaged, as was the door frame. Dent in top of dressing table, cabinet door damaged. An Aura photo frame that was in original box, wrapped in lots of bubble wrap had been smashed! When I eventually got a reply on WhatsApp from Jaquie, she refused to take any responsibility!! Told us to get in touch with Darwen Removals and ask for Kevin!! We hadn’t entered into any formal or informal agreement with Darwen Removals!! Absolutely disgusting way to treat customers!! We paid everything up front as requested. Jacquie hasn’t even had the decency to apologise. I will be reporting P&M Removals and Storage to Trading Standards.Read more









