Saint Removals

7.9
based on 31
Sirelo and Google reviews
i
What customers are saying
pro
Fast move (1)
con
Unfriendly (1)
Services
National moving

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Reviews

31
7.9
based on 31
Sirelo and Google reviews
How is the review score calculated?
0% of the users recommend this removal company
 on Sirelo
⭐☆☆☆☆ (1 star)

The actual movers — the men and women who came on the day — were superb. Professional, hardworking, and a credit to the company. Unfortunately, the same can’t be said for the people running it.

[Name removed by Sirelo] was, frankly, unprofessional and miserable throughout. He seemed to particularly enjoy arguing with women half his size — not exactly a good look for someone in customer service. [Name removed by Sirelo], on the other hand, made a grand appearance to provide the quote and then pulled a full disappearing act. No replies to emails, no response on his mobile — just radio silence.

Of course, before we paid the £2,400, they were extremely communicative and helpful. After the payment cleared? Not a peep.

We had a few items damaged, including snapped plants and a £2,000 sofa that deserved better protection. And now we’re stuck arguing over a couple of my wife’s missing dresses — one of which was from Primarni, no less. The fact they’re disputing that tells you all you need to know.

In summary: brilliant staff on the ground, but let down by dismal management, poor communication, and a total lack of accountability. Disappointing.
Read more
pro
Fast move
con
Unfriendly
Moved from Basingstoke (United Kingdom) to Woolavington (United Kingdom)

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Review Sources

Sirelo
2.0
1
Facebook
10
6
Google
9.8
30

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