About
St Georges European offer a professional fully insured UK Spain removal service. We can also provide European removals operating regular services throughout the UK, France, Spain & Portugal. With our own secure containerised storage facilities in both the UK and Malaga, plus a fleet of purpose built vehicles, we can provide the solution to your next home removal.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
96Firstly, you can never get hold of the manager and they never return your calls. We moved from Sheffield . It cost us £2400.00 . We had a small 2 bed cottage .
A Sheffield company ( not St Georges) came to collect our goods . With Brexit , I had already asked how we should pack our items. I was told to number each box and seal them. No mention of any wrapping service . They also failed to mention the £2400 did not include insurance .
It was all laden in a 7.5 tonne truck and was at least 3/4 full when they left . TWO WEEKS later, it arrived in Spain . It was all crammed into a little transit type box van . The first thing one of the staff said was , he had to apologise for breaking a chair leg off our 4 chair dining room set . The settees were laid face down on the van floor with no sheets / rugs and were dirty . Upon examination of our goods . Glass items were smashed , lots of items, beds , sideboards shelves were damaged with chips in some sort of way .
I made contact with them , almost immediately, to be informed we were not insured, as we had “ not taken any out”. Also, they didn’t wrap them !!
In total , we were offered £140 from the insurance company and £100 from St Georges. We cannot use our dining room suite as there are only 3 chairs . We have to replace other, damaged, broken, items . I did ask for a call back from [name removed by Sirelo], the manager , but never received one !!!
Very unprofessional company . Would not recommend !
I have added a few photos of the damage . Have moreRead more