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Services
International removals
National moving
Piano transport
Art transport
About
Perfect Removals is a leading removal company based in West Sussex that provides domestic & commercial removal services. As a fully accredited member of the British Association of Removers you can trust them to handle your move in the most professional manner to ensure your moving day runs smoothly. Their expert removals team has many years of experience in making moving home a streamlined experience and as hassle free as possible.
Not only do they offer a highly rated domestic removal service they also offer a European removal service. Their highly experienced European removal team can assist you from planning, packing and transport to ensure your belongings reach their destination safely and on-time.
They also provide safe and secure storage at their own storage facility ideal for when you need belongings kept safe when in between properties.Read more
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Reviews
51
Sirelo and Google reviews
Charlie-Ann Frith
August 11, 2026
on Google
I haven’t used the company but after the experience I had today with one of their employees I wouldn’t use them. He was rude refused to move and blocked in my vehicle that was parked in a disabled bay at a McDonald’s they had parked very poorly next to me and didn’t have a badge on display. When asked to move they wouldn’t even though the whole car park was empty. Just completely disrespectful and inconsiderate
Joseph Jeffrey
August 7, 2026
on Google
I was moved by Perfect Group in October 2025 under their 'Gold Package' (arranged via ICAB). Despite being marketed as a premium service, the experience was careless and unprofessional.
The crew appeared inexperienced, with five out of six staff disclosing they had only 1–6 months’ experience. Key issues during the move included:
• Furniture Damage: Two marble side tables broken; a G Plan footstool destabilised after being placed upside down on a communal mat and dragged; a £1,700 Stressless office chair scuffed; and damage to a £4,000 Stressless sofa and £2,000 G Plan armchair.
• Property Damage: Black scuff marks were left across walls in my new-build home.
• Lack of Protection: No protective blankets or materials were used—despite internal job notes specifically instructing that coverings be applied. Furniture was rolled unprotected across hard floors and concrete communal areas. When raised with senior staff, I was told they couldn't keep eyes on workers at all times.
• Incomplete Service: The team refused to dismantle and rebuild my wardrobe on the day. A handyman sent days later installed two of three doors upside down.
• Unpacking: Despite paying for a full unpacking service under the Gold Package, I was left to unpack 30+ boxes myself, causing significant physical distress as a disabled customer.
Direct complaints sent to company leadership went unanswered. Instead, I was redirected to insurance brokers who claimed terms and conditions applied—despite no terms ever being provided or sent to me to sign. The entire experience has been completely unsatisfactory, and the substantial losses remain unrectified. I strongly advise against using this service.Read more
The crew appeared inexperienced, with five out of six staff disclosing they had only 1–6 months’ experience. Key issues during the move included:
• Furniture Damage: Two marble side tables broken; a G Plan footstool destabilised after being placed upside down on a communal mat and dragged; a £1,700 Stressless office chair scuffed; and damage to a £4,000 Stressless sofa and £2,000 G Plan armchair.
• Property Damage: Black scuff marks were left across walls in my new-build home.
• Lack of Protection: No protective blankets or materials were used—despite internal job notes specifically instructing that coverings be applied. Furniture was rolled unprotected across hard floors and concrete communal areas. When raised with senior staff, I was told they couldn't keep eyes on workers at all times.
• Incomplete Service: The team refused to dismantle and rebuild my wardrobe on the day. A handyman sent days later installed two of three doors upside down.
• Unpacking: Despite paying for a full unpacking service under the Gold Package, I was left to unpack 30+ boxes myself, causing significant physical distress as a disabled customer.
Direct complaints sent to company leadership went unanswered. Instead, I was redirected to insurance brokers who claimed terms and conditions applied—despite no terms ever being provided or sent to me to sign. The entire experience has been completely unsatisfactory, and the substantial losses remain unrectified. I strongly advise against using this service.Read more
Michelle
June 25, 2026
on Google
When Beth first made contact with us to arrange moving us back into our property after 3 months due to a flood, I told her it was a bold name! She said she liked to think that they lived up to it. She wasn’t wrong! The day before the move, the time was confirmed. The day of the move they called 30 minutes beforehand as we had been advised and when Jack and Connor arrived, in smart uniforms, they were very polite. They began to take photographs and assess what needed moving. They were very professional and we would highly recommend Perfect Group if all the team are anywhere near as good as these two. Many thanks to Jack and Connor for the smooth, professional and very well executed move.
Samantha Sanderson
June 15, 2026
on Google
Only 6 months late… however Perfect Group were absolutely amazing on our moving day in December! Joe seamlessly organised everything for us, and on the day Scott and his colleague turned up. We were amazing by their speed and efficiency. They were both so kind and respectful. They went above and beyond to help us. We would highly recommend Perfect to anyone, and everyone we can! Hopefully we don’t move again, but if we do, we would use them again.
Thank you so much😊
Thank you so much😊
Folake B
May 10, 2026
on Google
We used this removals team to move my elderly mum and dad from a flat to a house in Northampton a few weeks ago. Kai and his team were really lovely, very courteous, efficient and friendly. They did an excellent job of packing everything up and also setting up large objects in the new house. They even made sure that the built in TV in the bed was working and put new batteries in the remote! All in all they made what could have been a very difficult process, run very smoothly. I would happily use them again.
Laura Bowry-Prior
February 6, 2026
on Google
Perfect Group moved us last month, on the wettest day of the year - and the service was impeccable. From the booking us in, to moving us into our new home, everything was fantastic. Organised, personable, thoughtful and polite. Our move was seamless- they worked so hard, and with such care to make sure our belongings and furniture was looked after- and even checking in to see if we were ok throughout the day. A lovely team, we generally enjoyed the time we spent with them. Thanks so much- I wish more companies were like you guys. Fully recommend. Laura
