Daleysmove

6.9
based on 38
Sirelo and Google reviews
i
What customers are saying
pro
Price (1)
con
Damage settlement (1)
Services
International removals
National moving

About

Daleysmove been around since 1948, over that time they have moved hundreds of thousands of Families and Home Owners, so People know and trust them to deliver against their promises.

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Reviews

38
6.9
based on 38
Sirelo and Google reviews
How is the review score calculated?
50% of the users recommend this removal company
 on Sirelo
Great service right form start to finish, all office admin completed very well and the crew on the day were outstanding. Completed quickly with no fuss, they did everything they could to ensure I was as stress-free as possible, could not write enough positive things about this company. My friend recommended me to them as she had an amazing move too.
pro
Great Quality
pro
Amazing team
Moved from Manchester (United Kingdom) to Sale (United Kingdom)
 on Sirelo
Dreadful company. Poor communication, staff who don't care, lots of damages and no apology! Misinformation on insurance, wouldn't supply recorded phone calls despite requests. Avoid this company at all costs.
pro
Not one positive
con
Damaged property
con
Useless office staff
Moved from Bolton (United Kingdom) to Preston (United Kingdom)
 on Sirelo
We were extremely disappointed with the service from beginning to end. We were asked to pay the full amount before exchange of contracts and told verbally that the money would be transferred to another date if the move fell through. We then came across their T&Cs, which stated that part of the money would have been non-refundable. We were not comfortable doing this so we cancelled our original booking. When the move was more certain, the company accepted a booking much nearer to the time with full payment up front, for what they suggested would be a 2 day job. On the 2nd day of the 2-day move, they did not turn up until almost 4 hours late. We were told by the movers that they had been sent on another paid job. There was lots of packing still to do, dismantling furniture, and 2 trips to our new home. We paid out of pocket for a 2nd van as this was the only way the move was going ahead that day. After leaving us without almost 4 hours of paid work on moving day, they were ready to charge us for another morning's work the next day to complete the job. Being a hurried job, numerous items were damaged and they are now ignoring our claim for reimbursement.
Lastly, we were never invited for a 'verified' review on review.co.uk. We had to initiate this ourselves.
Read more
con
Careless
con
Dishonest
Moved from Liverpool (United Kingdom) to Chester (United Kingdom)
 on Sirelo
I engaged Daleysmove in February to provide a quote for our removal from Manchester to London, we were quite apprehensive as we hadn't moved for years and given the size of our property I was worried about how we would have it all moved such a distance in the allotted time. I arranged for a survey, they arrived and described exactly how they would carry out the removal and provided a quotation. The quote was in-line with our expectation and we went for the full packing and dismantling service as they would certainly have more experience than we would at dealing with these matters. The removal day came along and the team turned up, they were very courteous and performed both quickly and diligently, which was incredibly reassuring. They arrived at the new address in London the next day with all my furniture packed very neatly in the vehicle, they unloaded it all very quickly in to all the rooms we needed and even took time to unpack some of my boxes in the kitchen and in the new pantry. We ended the day relaxing in our new living room with very little to do. We are so pleased we chose Daleysmove, they did a great job for us - we were very relived and stress free at the end of the day. We have recommended Daleysmove to friends and family who have also had the same experience.Read more
pro
Great Service
pro
Detailed Plan of Action
Moved from Manchester (United Kingdom) to London (United Kingdom)

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Review Sources

Sirelo
6.4
4
Google
7.4
34

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