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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
After my booking confirmation, the company did not provide me with any details of the driver, etc. After multiple calls, the driver called me back and started shouting at me for calling him??? This was two hours before I was supposed to move.
He then proceeded to me to tell me that he is not in the mood to come because there is traffic and will arrive later, alone - even though I was paying for a driver as well as removal men.
When I said I was not willing to pay the same amount when they refused to provide the service my booking was confirmed for, he told me to get lost and hung up on me.
Tried calling the company, there was no answer.