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Services
International removals
National moving
About
Londons Moving are a removal company specialising in households and corporate moves into and out of London. Whether you're moving home, relocating a business, or moving commercial goods anywhere in London, the UK or throughout Europe...they can help.
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Reviews
Martin
March 10, 2021
on Google
Booked London Moving to take the contents of our flat (4th floor with no lift) in London to storage in Essex. David and Mirek arrived slightly late due to heavy traffic, but they were very apologetic. They were friendly and worked non stop to empty the flat and then packed it neatly into a storage area I thought was a bit too tight to begin with! Our belongings were treated with care and respect throughout. The price were were quoted was lower than other firms (by almost half in some cases) but that didn't reflect in the service which was 1st class. I would have no hesitation in using them again.
Tessa Gooding
January 7, 2021
on Google
I had previously used this company a couple of times and had found them to be generally good, so thought I would stick with what I knew. I booked through Helen to use them in August for arrival between 12pm and 1pm. When they didn't arrive, I tried getting hold of them by email and phone and at 2.07pm I had a response that they were still at least two hours away due to the extreme heat slowing them down that day. I said that was too late as the storage company had advised that we had to arrive by 4pm at the latest to have time to unload (which I mentioned to Helen when I booked). We then spoke on the phone and they said they could do arrival between 9am & 9.30am the next morning, so I booked another day off work. (Thankfully I was just moving in with my partner rather than it being the day of a house sale completion with others in the moving chain.)
The next morning I received a text at 7am from a random number saying, 'I can't do the morning because I have another job but can do the afternoon'. I was confused and said I didn't understand as it had all been arranged with Helen at London Moving UK. I responded that it had to be in the morning because we needed to get to the storage company by 4pm. A few frustrating phone calls later, they finally arrived at 2.50pm! However, it wasn't their usual van, moving men or processes and they had subcontracted the job out to a man and his friend with a van without telling me.
When I booked, I had arranged for packing and materials to be included. He said he didn't have materials and wasn't told that but then he did manage to find a few packing materials in his van. They were very slow and unprofessional and didn't do things to the previous standard I'd experienced when using London Moving UK. When they were unloading at Access self storage in Surbiton (who were very nice and stayed late for me), even the lady working there said they were very unprofessional and didn't seem to have packed things properly.
When it was finally time to pay, which would normally happen by me phoning Helen and making payment at the end of the move, he wanted cash directly and wanted more than the amount agreed when booked with Helen. It was not nice to have a dispute at the end of two difficult days of trying to move, though we did manage to resolve it.
I told Helen that I would have no choice but to leave a review of my experience and she said she was recovering from cancer treatment and had just had her last surgery and would be closing the business. That made me feel bad so I didn't leave a review but it's now January and it looks like they are still open. Given I am now in the process of planning another move and have been looking at other removal company reviews online to decide who to go with, I was reminded that I should give a review of my experience to help other people who are deciding who to go with when making moving plans.Read more
The next morning I received a text at 7am from a random number saying, 'I can't do the morning because I have another job but can do the afternoon'. I was confused and said I didn't understand as it had all been arranged with Helen at London Moving UK. I responded that it had to be in the morning because we needed to get to the storage company by 4pm. A few frustrating phone calls later, they finally arrived at 2.50pm! However, it wasn't their usual van, moving men or processes and they had subcontracted the job out to a man and his friend with a van without telling me.
When I booked, I had arranged for packing and materials to be included. He said he didn't have materials and wasn't told that but then he did manage to find a few packing materials in his van. They were very slow and unprofessional and didn't do things to the previous standard I'd experienced when using London Moving UK. When they were unloading at Access self storage in Surbiton (who were very nice and stayed late for me), even the lady working there said they were very unprofessional and didn't seem to have packed things properly.
When it was finally time to pay, which would normally happen by me phoning Helen and making payment at the end of the move, he wanted cash directly and wanted more than the amount agreed when booked with Helen. It was not nice to have a dispute at the end of two difficult days of trying to move, though we did manage to resolve it.
I told Helen that I would have no choice but to leave a review of my experience and she said she was recovering from cancer treatment and had just had her last surgery and would be closing the business. That made me feel bad so I didn't leave a review but it's now January and it looks like they are still open. Given I am now in the process of planning another move and have been looking at other removal company reviews online to decide who to go with, I was reminded that I should give a review of my experience to help other people who are deciding who to go with when making moving plans.Read more
Melissa Smith
October 30, 2019
on Google
Great experience moving with these guys. They turned up on time (actually 10 mins early) and had the contents of my one-bed flat loaded up, moved and unloaded again within 2 and a half hours. This included dismantling and reassembling an Ikea bed, which they did very quickly and professionally. They moved everything efficiently and without a fuss - including some musical instruments and a ridiculously large sofa - and were polite and friendly throughout. Would definitely recommend for a stress-free move. Good price too (£192 for all that).
claire turner
February 22, 2019
on Google
Many thanks to Helen who went over and above to make sure we had a van big enough for the move, especially texts on a Sunday just to make sure.
The moving guys were superstars, they arrived early, were respectful, courteous, tidy and packed the van like a tetrus genius. I fully recommend these guys, price was great too. Thank you :)
The moving guys were superstars, they arrived early, were respectful, courteous, tidy and packed the van like a tetrus genius. I fully recommend these guys, price was great too. Thank you :)
Carys O
October 8, 2018
on Google
Good experience with the movers themselves - very attentive, fast and polite - but was let down by a poor experience with the customer service. It took well over a week to receive a receipt for a payment made despite frequent reminders. The company were also difficult to get hold of on the day. Would not recommend.
