Top Removals



Average score of 8.3 out of 41 reviews
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Top Removals
Unit 76, London Industrial Park
E6 6LS London
+442072052525

About removal company Top Removals

Top Removals are fully accredited by BAR moving company. They provide their customers with a fully insured moving solution that caters for any size removal. Their team is steeped in experience, with all the expertise and professionalism required to help you, whether you’re relocating offices or moving house.

Services

International removals
Domestic removals
Excess baggage
Man & Van

Associations

Top Removals is accredited by the following associations:


Details

Established
2009
Employing
20 employees
Trucks
11 trucks

Services

International removals
Domestic removals
Excess baggage
Man & Van

Associations

Top Removals is accredited by the following associations:

Details

Established
2009
Employing
20 employees
Trucks
11 trucks

There are currently 41 reviews for Top Removals.
Write a review

Recommendation

Guttene son hentet i Liverpool var hyggelige, hjelpsomme, høflige og arbeidssomme. Samme kjører kom med lasset til Arendal, hadde med en ny hjelpemann, like hyggelig som forrige. De inngir tillit.

Pros and cons
De inngir tillit, høflige og arbeidssomme
Moved from Liverpool (United Kingdom) to Arendal (Norway).


Recommendation

Very please with the service received from Top Removals today. Professional and reliable staff. My furniture was handled with care and the packing was done perfectly well. I highly recommend Top Removals for your moving needs

Pros and cons
Professional
On time delivery
Moved from Brussel (Belgium) to Surrey (United Kingdom).


Recommendation

Fast and efficient service. I was told it would be a 14 day transit time but my goods arrived already after 7 days. Good communication all the way through on pick up and drop off timing.

Moved from Manchester (United Kingdom) to Copenhagen (Denmark).


No recommendation

The collection of the boxes went OK. However, the delivery was a different story. They asked me if I agree to have the boxes delivered on a day different (and later) than what we had agreed. I wanted to be helpful and said yes. I was told the boxes will be delivered in the afternoon. The boxes arrived at 21.00 in the evening on that new date! With hindsight, I should have refused the change of date instead of trying to be nice. More than half of the boxes were half-destroyed. They had clearly been left standing in the rain. Two of the boxes must have been completely destroyed, because my personal belongings from these two boxes had been removed and forced into 3 smaller boxes. I was very disappointed with my experience.

Moved from Brussels (Belgium) to Oxford (United Kingdom).


Recommendation

Wir haben einen Termin vereinbaren können, der mir gut passte. Die Top Removals Leute waren höflich und freundlich. Alles lief glatt und ist gut angekommen.

Pros and cons
Alles lief soweit wie möglich stressfrei.
Die Versicherungskosten waren etwas hoch.
Moved from Bonn (Germany) to London (United Kingdom).


Recommendation

Thanks [name removed by Sirelo] and Team.
We moved from London to Vienna.
Everything worked perfectly. The drivers were very helpful and friendly. They had a very calm way of doing things so nothing got broke on the move. The Vans were large enough.
The showed up ahead of time in London and Vienna!!

Pros and cons
Very punctual
Drivers were friendly
Moved from London (United Kingdom) to Vienna (Austria).


No recommendation

Unfornutaly I can't say I had a good experience with the company.
On the date of the delivery 2 Boxes were missing, which they contained clothes and some pots.
Also we reported many scrathes on wardrobes, chairs, tables and mirrors.
The removal terminated more tha two months ago and I didn't receive any feedback from the Insurance I've paid for the removal. I'm still waiting a reply from them regarding this topic. This is very annoying and we wouldn't really expect such a treatment also because the insurance we paid was very expensive (around 10% of the total cost of the removal). This is just unacceptable.

Pros and cons
puntualità nel trasloco
trattamento pessimo delle merci
insurance not responding
Moved from Bicester (United Kingdom) to Hinwill (Switzerland).


Recommendation

On the whole everything went very smoothly and [name removed by Sirelo] from the office was great. We are very happy. As we were flexible time-wise the short notice regarding pick up & delivery time was not a problem for us but might be for others, tied down to fix working hours? we did not know exact timings until the day before and the delivery day changed (one day later than expected). Otherwise Top Service!

Moved from London (United Kingdom) to Wallisellen (Switzerland).


Recommendation

Top removals were punctual, professional, worked very hard basically without breaks, did everything as promised. They were also the only ones who gave a realistic estimate of our volume and not exaggerated as the others. The packing was done every well and as a result zero damage to our goods.

Pros and cons
punctual, all done as promised
organised and reliable
Moved from Egham (United Kingdom) to Greifswald (Germany).


Recommendation

Very professional and hardworking crew, excellent customer service. They made my move as stress-free as possible. Would recommend!

Pros and cons
professionalism
cost
Moved from London (United Kingdom) to London (United Kingdom).


No recommendation

Unprofessionelles Packen, keine Schrauben box, alles auf verschiedenen Kartons verteilt. SEhr sorgloses Verpacken. Völlig gestresste Mitarbeiter.

Moved from Brentford (United Kingdom) to Munich (Germany).


Recommendation

Everything was perfect!

Pros and cons
Quick service
Competence
Moved from London (United Kingdom) to Hamburg (Germany).


Recommendation

zuverlaessig, guenstig, puenklich.

Moved from Dunoon (United Kingdom) to Berlin (Germany).


Recommendation

they made it really simple for us and accommodated our last minute changes without any problems. The contacts in their offices ([name removed by Sirelo] this one is you!) and the staff picking our things up and delivering our things were just amazing! In the whole move of a household from London to Vienna, only one glass broke. I was much more worried before :)

Moved from London (United Kingdom) to Vienna (Austria).


Recommendation

Best price offer, good customer service! [name removed by Sirelo] sorted out all the hurdles that came up so our move went smoothly!

Moved from Oxford (United Kingdom) to Oslo (Norway).


No recommendation

Drivers arrived more than 6 hours later than scheduled.

Pros and cons
cheap
they only want money.
Moved from Berlin (Germany) to London (United Kingdom).


Recommendation

Promptes Angebot. Erstklassige Kommunikation.

Pros and cons
Hohe Flexibilität
Erstklassige Kommunikation
Moved from Wien (Austria) to London (United Kingdom).


Recommendation

Ich würde 10/10 geben, allerdings wurden wir kurz vor der Abholung fünf Mal von verschiedenen Leuten angerufen um die Zeiten zu ändern und das war ziemlich nervig. Zudem hat ein loser Gegenstand gefehlt als alles geliefert wurde (was uns leider erst später aufgefallen ist, daher gab es keine offizielle Beschwerde).

Pros and cons
Freundlicher Service
Moved from Edinburgh (United Kingdom) to Oberentfelden (Switzerland).


Recommendation

I did use them for my move to Greece. I have received the best rate and the movers were brilliant. Vicky from their office helped me coordinate the whole move and everything was perfect. Thank you

Moved from London (United Kingdom) to Athen (Greece).


Recommendation

Top removals have helped us with our move and offered the best price for the service (comparing to all other quotes we received). Very friendly, efficient and thorough! Can’t thank them enough!

Moved from London (United Kingdom) to Oslo (Norway).


Recommendation

Timely pick-up and delivery, no damage or missing goods.

Pros and cons
Service
Price
Moved from London (United Kingdom) to Arendal (Norway).


No recommendation

1) the delivery was late
2) upon delivery they pushed and shoved furniture on our new wooden floors causing a lot of scratches
3) many furniture items were scratched around the edges and they couldn’t assemble the furniture that they had dismantled. Their excuse for the scratches was that the furniture was not new despite all our furniture being maximum 7 months old.
4) when I asked for a quote I asked specifically for someone to empty the cartoons as well as pack them. Upon delivery they caused a fuss because they were short on time and said I haven’t paid for that service and ended up leaving all the cartoons unpacked.

Pros and cons
Initially fast response via email
Furniture was damaged
Didn’t receive the service I was promised
Moved from Huntingdon (United Kingdom) to Stockholm (Sweden).


Recommendation

All was well arranged and everything arrived with only very limited (normal) damage. Though communication of pick-up and delivery date/time was very poor - and pickup team didn't bring wrapping/protective material with them...

Pros and cons
Good price/service tradeoff
Quick/adequate service
Poor communication
Poor organisation
Moved from Antwerpen (Belgium) to London (United Kingdom).


Recommendation

Compétitif, réactif et professionnel.

Pros and cons
Rapport qualité prix
Sens du service
Moved from Brøndby Strands (Denmark) to Londres (United Kingdom).


Recommendation

They were very supportive and helpful when completing the customs forms.
They were available and professional every step of the way during the entire process.

Pros and cons
Professional
Helpful
Moved from South Croydon (United Kingdom) to Zurich (Switzerland).


Recommendation

They made it smooth and straight forward throughout the process. My things were delivered within 8 days to Switzerland.

Pros and cons
Professional
Good value
Moved from London (United Kingdom) to Lausanne (Switzerland).


Recommendation

Excellent Communication prior to collection, and prior to arrival at destination.

Pros and cons
Estimated size of items for 1st move correctly
Good Communication
Moved from London (United Kingdom) to Lugano (Switzerland).


Recommendation

Schnell und unkompliziert, alles ist heil angekommen. Sehr pünktlich.

Moved from Huddersfield (United Kingdom) to Klagenfurt (Austria).


Recommendation

we only moved a few boxes, but pick up happened within a few days of payment and the drop-off within another week.

Pros and cons
fast
cheap
does not except Amex
Moved from London (United Kingdom) to Västervik (Sweden).


Recommendation

Did everything that was expected and were pleasant while doing so.

Pros and cons
Did what they were supposed to do
Moved from St Martin Am Tennengebirge (Austria) to Cranleigh (United Kingdom).


Recommendation

The crew arrived on both days (packing day + collection as well as delivery) on time, with regular update on ETA.
Very friendly and efficient crew.

All admin was handled with Matthew who was all along an amasing support: swift and profesionnsal answers, great support. I felt really supported during the whole process

Many thanks to all but special thanks to Matthew
I would use aain any time..

Moved from London (United Kingdom) to Zurich (Switzerland).


Recommendation

Effektiv , friendly and pro

Pros and cons
Effectiv
Price friendly
Moved from Blyth (United Kingdom) to Krokelvdalen (Norway).


No recommendation

Katastrophe.
Überführung wurde an subunternehmer weitergegeben, möbel unnötigerweise ausgeladen aufbewahrt und wieder in neuen Lkw eingeladen, das tut keinem möbelstück gut.
Bezahlt war eine direkte Lieferung, das kann meines Erachtens nicht so ablaufen dürfen. Lieferung kam spätabends mit 6 Stunden Verspätung, Einladung und Aufbau der möbel bis spät in die nacht, aufbau dann abgebrochen und selber beendet obwohl service bezahlt war.
Fast alle möbelstück haben Kratzer und Dellen erlitten.
Nie wieder

Pros and cons
Vorgaukeln falscherr Tatsachen
Unmögliches Terminmagement
Moved from London (United Kingdom) to Zurich (Switzerland).


Recommendation

Great company , professional service, highly recommended.

Pros and cons
Friendly
Professional
Moved from London (United Kingdom) to London (United Kingdom).


Recommendation

Top removals did a great job in moving my 5 bed house from UK to Sweden. They packed, wrapped and covered everything safely. All my belongings arrived in three days. Great job and highly recommended.

Pros and cons
Very pleased
Good packing
Moved from London (United Kingdom) to Gothenburg (Sweden).


Recommendation

I was extremely satisfied with Top Removals. The team has done an amazing job. I will definitely recommend them to friends and family.

Pros and cons
fast
friendly
Moved from London (United Kingdom) to London (United Kingdom).


Recommendation

Pros and cons
Prompt and friendly
Competitive prices
Little inflexible with arrival date
Little advance notice about arrival date
Moved from Oslo (Norway) to London (United Kingdom).


Recommendation

die herren von top removals waren im email verkehr immer sehr flott, verlässlich und zuvorkommend.
die umzugshelfer kamen zwar etwas zu spät haben sich aber merhmals entschuldigt. sie haben als inventiert und vorsichtig und schnell eingeladen. das gleiche gilt für das ausladen in der neuen wohnung. mir hat es nichts ausgemacht dass der umzug mehr als 14 tage gedauert hat. ich kann sie wirklich weiterempfehlen!

Pros and cons
günstig
verlässlich
dauert länger
Moved from Wien (Austria) to London (United Kingdom).


No recommendation

Worst ever removal. The guys arrived lacking necessary equipment to remove our belongings. They did not even have safety chose. Eventually they sent two Luton vans; much smaller in volume than what had been originally agreed. Eventually they left a third of our belongings. For example they took with them five chair but left the sixth one.
Unprofessional, aggressive and eventually criminal, hiring cheap lads from the polish country side.

Pros and cons
poor service
stole or forgott furnitures
Moved from Trentham (United Kingdom) to Grangärde (Sweden).


No recommendation

Kunne ikke afhente mine ting som aftalt, jeg maatte selv aflyse afhentningen og fik penge retur. Servicen var venlig, men de leverede ikke hvad de skulle.

Pros and cons
Venlig service som trods alt virker professionel
holder ikke aftaler
virker ikke paalidelig
Moved from Aarhus (Denmark) to Reading (United Kingdom).


Recommendation

They arrived on time as indicated. Little fuss and I was informed of the delivery time which was accurate.

Pros and cons
Efficient
Quick
Packaging could be a little better
Moved from London (United Kingdom) to Marbach (Switzerland).