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Stephens Removals helps with your move. Whatever your removal – whether it is simply moving house, relocating your business and staff, requiring international shipping or needing secure storage – you can be assured of Stephens Removals attention to detail and high quality of service. Stephens Removals can give you the best of both worlds; a removals company large enough to cope but small enough to care.Read more

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Reviews

 on Google
Very helpful team We loved from Bedfordshire to Wales, split over 2 days. We moved from a 6 to a 3 bedroom house so way too many possessions. Removal team was happy to put boxes in the appropriate rooms and the excess in the garage. Would use them again
 on Google
Exceptional service.

The guys were lovely throughout, incredible care and diligence shown towards every item no matter how inconsequential. We were a big move several hours away and on the unload it never felt like they wanted to just get it unloaded and get out of here.

Everything was checked every step of the way and all troubles were quickly and calmly dealt with in a practical way with a big smile.

Thank you gents. I've moved three times, once with a bunch of cowboys and twice with Stephens, I cannot sing their praises highly enough. I never moving again, but if I did I'd want it to be these guys.
 on Google
From the moment we contacted the team at Stephens Removals for our house move, they were helpful and patient and no questions (however trivial) went unanswered. Their communications were clear and easy to act upon when we finally got a move date. With super short notice, we were fitted into the schedule for the long awaited move.

On move day, the removal team called early to say they were on their way early due to the poor weather (that day in mid November when it snowed!). On arrival, the guys worked quickly and quietly at 0730 hours to make sure the carpets were protected. Removal commenced and the 3 guys worked amazing together to get us all packed up in under 3 hours.

Practically, our whole life disappeared off for the one mile journey to the new house.

Many, many hours later, 6 to be almost precise, the team started to unpack us. Due to the late hour of the day, 3 more team members joined the original 3 just after 4pm to off load our possessions into the new house, in record time! All boxes were put in the correct room which has made unpacking super easy.

They even took time to take our picture outside our new front door which I thought was kind.

We opted for the late key waiver and we were so pleased we did as it certainly eased the pressure on the day.

We have absolutely no doubt in highly recommending Stephens Removals to anyone looking for a removal team. IF (big if!) we were to move again there is absolutely no hesitation in who we would use again.

These guys definitely know what they are doing and made a stressful situation far easier.

Thank you to all at Stephens Removals, from Tracy in the office, Martin who surveyed to quote and Ben and the 2 original moving team members (sorry guys I cannot recall your names!) and the additional manpower drafted in at the end of their day to help.

What a TEAM!

Thank you
Read more
 on Google
Excellent experience from start to finish
from the initial survey, to the final box coming off the van.
I can’t sing the praises of Stephens highly enough. The surveyor was really helpful and actually gave us tips to save money. The removals team were great, went above and beyond and were so polite and respectful.
The ladies in the office are amazing and again, really helpful.
I have a final move coming up in a few weeks and have no worries or concerns, I’m sure it will go as smoothly as the last two.
Can’t recommend this company highly enough.
 on Google
This company showed complete disregard for the general public by blocking the pavement for several hours. I passed by three times during the day and on two occasions there was no one near the van and on the third the staff saw me struggling with my pram and ignored me. We live in an area with lots of flats so there are often moving vans but I have never seen them block the pavement like this before.
 on Google
This is the second time that we have used Stephens Removals for a house move, the last being in 2012. They impressed me then, and so we approached them again for this move.
The move was from a 5-bed house to a 3-bed flat, including an art collection which required specialist packing. From the initial visit to make a quotation, to the conclusion of the delivery to the flat, the team was professional, personable, and very hard-working.
Three of them packed for 9 hours the first day, then four of them finished packing and loading, and delivered our possessions to the second-floor flat on the second day when they worked pretty much non-stop for 11 hours. Not one item was damaged or lost.
I cannot recommend Stephens highly enough - all employees, both the removers and office staff are highly impressive, dependable, and conscientious. Thank you all! Robin

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Review Sources

Sirelo
0.0
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Facebook
9.6
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Google
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