Services
International removals
National moving
Associations

About

Their commitment to their clients:
- Listen to the clients needs.
- Communicate well.
- Find best practice ways for service delivery.
- Manage costs and be innovative with delivery of service.
- Deliver above the clients expectations.
- Engage with the client after service delivery.
- Deal fairly and promptly with problems and issues.
- Record performance levels.

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What is your insurance policy? How do you deal with damaged items?

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Reviews

 on Google
I see the last reviews on this company are well over a year ago, before the company merged with Anchor Removals, as it is now. Previously it was Britannia Removals, and I’m sure a lot better service than they now provide.
I would urge anyone considering using them, to save yourself at all costs!
To mention only a few things we’ve just experienced. They were late arriving by well over an hour and a half, which meant we were late vacating the property and being chased by estate agents. They damaged a large number of items, such as pictures, plant pots, radiator cover, soft furnishings, a beautiful and very expensive dinning table, which clearly hadn’t been protected in transit, and as a result had huge groves taken out of the wood on the table top.
They also caused damage to the new property moving things in.
We noted all the damages on the paperwork, which the lad's agreed to before we all signed it and they left. They informed us to contact the head office tomorrow when they had a copy of the paperwork, and we would be compensated.
Upon contacting them the next day and being asked to provide and email across photographs of all the damages, which we did. They then informed us that ‘the lads’ said all the damages were already done prior to their arrival and refused to take any responsibility or pay us back a penny. We are now left completely out of pocket, having to find money to replace all the items, whilst also having paid them over £1,000 for the privilege.
Do not use this company!
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 on Google
This was our first house move in 28 years, downsizing from a 5 to a 2 bed. We could not have selected a better removal company. Reece and Jay put our minds at ease and had everything under control. They went above and beyond what could have been reasonably expected of a removal company - nothing was a problem. Cannot recommend Anchor Removals Manchester more highly and especially Reece and Jay for making the move go so smoothly - thank you
 on Google
Fantastic movers, Aaron, Tai and Andy were professional and moved incredibly quickly. Friendly and helpful, we were extremely happy with the service received and how hard they worked. Went above and beyond and a credit to the company. Would recommend Anchor if choosing a removals company.
 on Google
Very accommodating at short notice and offering a fair price. The office team were flexible with last minute changes with our house sale which made the whole process less stressful.
The removal team Gavin & Andy provided a faultless and friendly service. They were very careful as well as quick and efficient. Can't recommend highly enough.
 on Google
I cannot thank the team enough for helping me move the contents of my Mothers house at short notice while she is hospital. Cheryl, Ellen and Jayne in the office were kind and considerate as well as practical and worked with me to get the right solution. Paul and the team on the day were amazing. Professional, hard working, tidy and respectful with no ask too much trouble. Worth every penny I will be using again.
 on Google
Can't speak highly enough of this company. Moving house can be a very stressful time but all the staff involved in our move made it much less so. They accommodated us at very short notice and provided a first class service. We paid them to pack for us and I can't tell you what a good decision it was. Everything was packed extremely well with no danger of any breakages. Our effects were delivered quickly and furniture was even put back together for us at the other end. All the staff were polite, courteous and careful to make sure our requests were met. Great team, great service. Highly recommended.

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Review Sources

Sirelo
0.0
0
Facebook
9.4
47
Google
9.2
46

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