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National moving

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Reviews

 on Google
Good service overall. We've had a WhatsApp video call for evaluation and their estimated the work pretty well. In 3 hours our 2-beds flat was loaded by Shabbir and Malik, who were very polite and careful. Fixed price was good and there were no surprises. Payment online via PayPal was safe and I could use Amex. Recommended 100%.
 on Google
We used this company to move from London to Edinburgh. They were very helpful to begin with but extremely deceptive.

Firstly they charged us for 2 vans and 3 men for a particular day of our choosing amd then asked us yo move the day yo something more convenient for them. Then ended up only giving us 1 van and 2 men. This made things slower, required us to help them pack and they damaged things. Even though they do a virtual assessment of the home.

When confronted with the issues, they had zero remorse or willingness to remunerated us for overcharging or overquoting. They were difficult to deal with and took ages to respond. The workers were very eager to ask us to dump things instead of packing or disassembling to make less work for them. The quality of packing was poor. Things were thrown into a convenient box without consideration. Some things were lost. My toiletries were kept with delicate trinkets. Some boxes used no bubble wrap at all. They were not bothered if they damaged things. If you are going to this company. I would maintain a paper trail and read the contract very carefully. They boast a low price to their competitors but this is for a low quality service. A real headache to deal with.Read more
 on Google
Yess moves provided great quality and value service. Ieva was friendly, approachable and responsive and I felt that the details of the move were coordinated well without hassle or complications. The team on the day were punctual, reliable and careful workers. There were no hidden costs. I would definitely recommend this service.
 on Google
A really good bunch of guys, that all worked their socks off. They were super polite, helpful & respectful. Thanks fellas!

On the negative side the packing wasn’t started or completed on time on the day before the move (as it was supposed to be from 9am - & they were t dropped off till 11:45am). The key issue wasn’t even that but that it was only one guy not two as expected or I would argue paid for - & though the lone guy was fast he didn’t have enough time to finish (totally not his fault). This definitely led to some challenges & delays with the move on our completion/removal day - far from ideal when things are stressful anyway. To be fair to the guys who were there they stayed calm & got us there in the end. Working super hard!

I did also get charged extra/more than my initial quote - as they had to fill another lorry load (half load). That was unfair as what’s the point of a quote when they change their price later. Recommend you agree on a fixed price. I would suggest the management start quoting more honestly - stop quoting low prices (that are simply not realistic) & put undue pressure on everyone.Read more
 on Google
Absolutely brilliant - very patient with a lot of requests including needing to bring furniture in through a neighbours house! So friendly and accommodating and resourceful. Thank you so much to Dayab and Fakhar and Ieva thank you :) I recommend them - they made everything so easy!
 on Google
Yes Moves did an amazing job to move us yesterday. They were with us before to pack up and then for the whole day of the move. Nothing was too much trouble for them, they were hard working, efficient and patient. They really made our move so much easier and stressed free. Highly recommended!

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Review Sources

Sirelo
0.0
0
Google
9.6
86

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