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Reviews
Rec Product
September 10, 2021
on Google
Steve Wade at Great Yarmouth House Clearance is the most immoral, unethical cheater we have ever dealt with.
We have had a displeasure of dealing with Steve Wade on an eBay transaction that should have been completely straightforward, but was anything but. We had a faulty desktop computer listed on eBay with the condition set as for parts/not working. Description stated in many places item is faulty and 100% not working. Item was priced a fraction of working counterparts. Steve Wade made us an offer of 20% less for this item. We thought this person was a genuine buyer so immediately accepted the offer. He paid same day, we sent out and it arrived a few days later. End of story? We wish.
Steve emails us once received stating item is not working. We apologised for any confusion caused and pointed him to the listing and showed in several places where we stated item isn’t working and to assume all is not functional. For anyone that knows eBay, you can list an item with the condition as “New” (for new items), “Used” (for used but working items), and “For Parts/Not Working” (for faulty items). Ours was listed correctly with the condition “For Parts/Not Working”. Don’t get me wrong, this has happened quite a few times where the customer doesn’t read the description. They just see what they think is a fantastic deal and just buy without reading the descriptions we carefully write up to avoid any disappointment from buyers. 99.99% of the buyers in this situation will admin their mistake and apologise. We still offer customers a refund if they send it back to us at their cost. Not Steve Wade. He is the 0.01%. He proceeds to open a return request citing item is not as described and faulty in order to get a free return. Why does eBay allow you to open a return request as item not working for an item listed as such in the correct category? That is a whole other issue.
To add insult to injury Steve Wade leaves us a negative review citing item is not working. Of course the item isn’t working. We listed it as such and stated it 5 times. We have then received a message from Steve saying he will remove this feedback if we send him a new or working used replacement item. Firstly, we didn’t have any of these and second, if we did the price would have been 5 times what we have listed the faulty one for. This is what eBay calls feedback extortion.
And for the icing on the cake, Steve Wade shoddily packages the item not using the packaging material we have sent with the item causing it to be damaged on its way back to us.
This leaves us asking so many questions: Why didn’t Steve Wade read the description of the listing? Why would he leave a negative review when we have listed it correctly? Why did he abuse eBay’s return policy to have us pay for his negligence? Why would he try and extort free items from us? Why would he not bother in taking care to return the item as we sent to him? Only answer I can think of is that he and his company are just bad people.
Steve and the whole company Great Yarmouth House Clearance are a bunch of immoral people who will stop at nothing to beat the system. If this is how they treat others as a customer, you can only imagine how they would treat others as a business. I strongly advise against doing business with this dishonest people. They ruin the eBay experience for everyone and these are the 0.01% you just want to avoid.Read more
We have had a displeasure of dealing with Steve Wade on an eBay transaction that should have been completely straightforward, but was anything but. We had a faulty desktop computer listed on eBay with the condition set as for parts/not working. Description stated in many places item is faulty and 100% not working. Item was priced a fraction of working counterparts. Steve Wade made us an offer of 20% less for this item. We thought this person was a genuine buyer so immediately accepted the offer. He paid same day, we sent out and it arrived a few days later. End of story? We wish.
Steve emails us once received stating item is not working. We apologised for any confusion caused and pointed him to the listing and showed in several places where we stated item isn’t working and to assume all is not functional. For anyone that knows eBay, you can list an item with the condition as “New” (for new items), “Used” (for used but working items), and “For Parts/Not Working” (for faulty items). Ours was listed correctly with the condition “For Parts/Not Working”. Don’t get me wrong, this has happened quite a few times where the customer doesn’t read the description. They just see what they think is a fantastic deal and just buy without reading the descriptions we carefully write up to avoid any disappointment from buyers. 99.99% of the buyers in this situation will admin their mistake and apologise. We still offer customers a refund if they send it back to us at their cost. Not Steve Wade. He is the 0.01%. He proceeds to open a return request citing item is not as described and faulty in order to get a free return. Why does eBay allow you to open a return request as item not working for an item listed as such in the correct category? That is a whole other issue.
To add insult to injury Steve Wade leaves us a negative review citing item is not working. Of course the item isn’t working. We listed it as such and stated it 5 times. We have then received a message from Steve saying he will remove this feedback if we send him a new or working used replacement item. Firstly, we didn’t have any of these and second, if we did the price would have been 5 times what we have listed the faulty one for. This is what eBay calls feedback extortion.
And for the icing on the cake, Steve Wade shoddily packages the item not using the packaging material we have sent with the item causing it to be damaged on its way back to us.
This leaves us asking so many questions: Why didn’t Steve Wade read the description of the listing? Why would he leave a negative review when we have listed it correctly? Why did he abuse eBay’s return policy to have us pay for his negligence? Why would he try and extort free items from us? Why would he not bother in taking care to return the item as we sent to him? Only answer I can think of is that he and his company are just bad people.
Steve and the whole company Great Yarmouth House Clearance are a bunch of immoral people who will stop at nothing to beat the system. If this is how they treat others as a customer, you can only imagine how they would treat others as a business. I strongly advise against doing business with this dishonest people. They ruin the eBay experience for everyone and these are the 0.01% you just want to avoid.Read more
