About
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews




Missing item (a large mirror) only returned over a fortnight later.
Lost screws from a bookshelf so unusable until we source and buy replacements.
Damaged wall when putting items upstairs and did not agree to fix it swiftly in an acceptable way. This is still damaged now.
No ownership taken of the damage at the time. We had to point out the damage.
Items not placed in areas we wanted so elderly couple left to move heavy items such as a sofa.
Hurried manner.
No apologies for the poor service.
Difficult to contact.
Shouted at me and showed extreme frustration when pulled up for the poor service.
Extremely let down.
An example of a company taking advantage of an elderly couple, one of whom has dementia.
Avoid.


They took great care of all our furniture and most of all you could see how much they enjoyed their jobs.
Would 100% recommend them.