The team that packed our goods were polite, professional and efficient. The issue was not with these guys; rather with the Director of the business [name removed by Sirelo] who hid behind small print in emailed terms and conditions to retrospectively inform us that none of our individual items were insured for more than £40 whilst in the care of his firm. This was only established after a member of his team snapped a unique piece of artwork in half during the packing process. Whilst we accept that such thing happen (it was an accident) Mr [name removed by Sirelo] way of dealing with the matter was extremely poor. Other reviews on the company website suggest that Mr [name removed by Sirelo] does not make this insurance point clear to customers when making the quote (who reads all the small print in an emailed terms and conditions document) so if thinking of using Reflex Moodys, please beware and read the small print carefully......
Pros and cons
After sales service poor
Damaged our property in removal process
Moved from Ringwood (United Kingdom) to Salisbury (United Kingdom).