Pros and cons
HP6 6JY Amersham
Chamber of Commerce
Registration number is unknown
About moving company W. H. Cox & Son (Removals & Storage) Ltd
WH Cox & Son is a family run business specialising in removals throughout Buckinghamshire and Hertfordshire, and can take care of everything from domestic and commercial moves to overseas relocations. When you are planning to move to a new property or premises, you will be in safe hands with their experienced team.
Services
Type of Mover
Associations
Services
Type of Mover
Associations
Details
Initial experience of quotation and helpfulness dealing with the office was very good. On the day, the removals guys did a pretty good job, however, the mishandled our dressing table and dropped it - causing it to be damaged beyond repair. To be fair the guys were honest enough to admit and accept liability and even reported it back to the office before telling us what they had done. They said it will be fine - as the insurance will cover it. However, once we got a price to replace the said dressing table (£1578) and submitted the claim to their insurance company (Removals Claims Services based in Leatherhead) this proved not to be the case. The insurer offered us to settle at £250 - as they said the insurance only covered what the second hand price of the article would have been prior to damage (apparently written in the small print!). We are unable to repair the item or to replace it as we are left short to the tune of over £1300. So, please be aware of the insurance policy coverage .. Read more
Several good reviews on this company ('WHC') This will not be an addition to the list.
i) I should have heard alarm bells from the start. My first conversation with WHC consisted mainly of the woman in the office dictating to me what I could and couldn't do in a highly negative manner not designed to promote good PR.
ii) Eventually we visited the office and sat there and watched whilst they diarised a date for collection of our goods. Some time later when, we 'phoned about something else, we discovered that they had
cancelled it without prior reference to us on the basis they 'hadn't heard from us'. Too idle to pick up the 'phone and enquire why they 'hadn't heard from us' presumably.
iii) As a result we had to have the majority collected one day and the remainder on Completion Day, 2 days later. It was fortuitous that the goods were going in to store otherwise chaos could have ensued.
The one good aspect of this whole debacle was the men who came to collect the goods-they w.. Read more
Other reviews
Headquarters
W. H. Cox & Son (Removals & Storage) Ltd
HP6 6JY Amersham
Chamber of Commerce
Registration number is unknown
