Send My Bag



Average score of 6.7 out of 6 reviews
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Send My Bag

Bangor
01865 582 499

About removal company Send My Bag

As travel plans for the year ahead begin to unfold, at Send My Bag® they want to make your luggage choice an easy one. To that end they're pleased to announced two very simple customer pledges: cheap door to door luggage services and arrival in time within Europa and the UK (or money back guarantee).

Services

International removals
Domestic removals
Excess baggage

Type of Mover

Unknown

Associations

Send My Bag is, to our knowledge, not part of any association.


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
Domestic removals
Excess baggage

Type of Mover

Unknown

Associations

Send My Bag is, to our knowledge, not part of any association.

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 6 reviews for Send My Bag.
Write a review

Recommendation

The packing issue was the hardest. You really have to go through the packing information with a fine tooth comb or else you are having to do it over again.. as I did. There was an issue with the pickup but the company was very nice and helped resolve everything. In the end we got our bags. safe and sound. I will use them again.

Pros and cons
good folks and helpful
packing instructions could be better
Moved from Encinitas (United States) to Uzes (France).


No recommendation

They were careless. Many items were broken and damaged. They refused any compensation for the losses. Not only that, they demanded more fees because they said the dimension are exceeded. Why did not they say anything before actually sending my items.

Pros and cons
Unreliable, can not be trusted.
The cost and fees might increase at any time. Forcing the customer to pay more.
Moved from Dublin (Ireland) to Dhahran (Saudi Arabia).


No recommendation

Do yourself a favour and check in the bag instead of using this company. If there are issues ask for a manager straight away and ignore the customer services that say that they cannot reach a manager as it is not true. Sendmybag.com subcontracts with a local forwarder (in my case DHL France) and when there are issues they encourage you to deal with them directly (notwithstanding local language limitations). It took 8 calls to the hotel, sendmybag, and DHL to get the bags delivered, and until I spoke to a manager at sendmybag, customer service could not care less about delivering the bags and were blaming me for the issues and clueless about what their subcontractors on the ground do. Much better to ship with DHL directly.

Pros and cons
Bad customer service
They don’t do the work, all is subcontracted
Moved from London (United Kingdom) to Nice (France).


Recommendation

3 jous sans problèmes Liege Las Vegas

Moved from Liège (Belgium) to Las Vegas (United States).


Recommendation

I was happy with everything such as service, delivery time, convenience, transparency. The collection did not have to be booked that much in advance (only had to book the day before). However, it was a little expensive but I feel it was worth it.

Pros and cons
Good service
Easy to use
Slightly expensive
Moved from Middlesex (United Kingdom) to Sydney (Australia).


Recommendation

Amazing customer service that helped me during packing and tracking my items.

Pros and cons
Customer service
Hassle free
Moved from Dublin (Ireland) to Bellevue (United States).

Headquarters

Send My Bag


Bangor
01865 582 499