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International removals
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Reviews
Hopeton Robinson
January 11, 2025
on Google
Since my return to the UK, West Indies Freight has reached out to me, and we have amicably resolved the matter. It would appear out of frustration and perhaps a little Jamaican rum, I acted with undue haste in writing a negative review for a company that has served me exceptionally well for over 20 years and for that I sincerely apologise unreservedly and regret any reputational damage my actions may have caused.
R W
August 7, 2024
on Google
Avoid this company at all costs. The company has failed to provide evidence of missing items and displayed unprofessional behavior. Avoid further complications by choosing a more reliable and trustworthy delivery service for your shipments. To add to that the manager at the delivery trading service is like an animal. She has no behaviour and doesn't know how to talk to people. All she did was delay me from getting my goods and slapped on storage fees. I know this because her own member of staff told me because me and her had a disagreement so she dealt with me harshly and slapped on charges. Never again.
Black Lad Travel
April 10, 2024
on Google
Beware of West Indies Freight and Jamaica Trading delivery services. Items from my shipment were stolen, and despite requesting a partial refund, it was declined. The manager in Jamaica promised to check CCTV footage from February 9th, but to date, there has been no update. West Indies Freight sent me a receipt with the missing items. Despite my reasonableness, they have lied and attempted to deny any wrongdoing.
J
December 8, 2023
on Google
I recently had the pleasure of using West Indies Freight (WI Freight) for shipping my vehicle, and I must say, their service was exceptional. From the very beginning, the team demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. They handled my vehicle with great care, ensuring it was securely protected for the journey. This meticulous care was evident upon delivery, as my vehicle arrived on time and in perfect condition, without a single scratch or dent. I would like to extend a special thank you to Mark for his outstanding service.
Paul Jarvis
September 28, 2023
on Google
The office staff are concuenous, caring and helpful, in the yard , care is taken over the goods being shipped, the management are dedicated to ensuring that they are undertaking your wishes and are adamant your barrel/crate/vehicle, etc gets to its destination with care . I would not hesitate to recommend these , 100% reliable 👍🏻
Marlon M. Francis
September 13, 2023
on Google
This company had done excellent in deliver me equipment to Grenada safely more than once. Especially Mark he’s a great guy very helpful and communicates
