TOP RATED MOVER

My Baggage

8.9
based on 321
Sirelo and Google reviews
i
What customers are saying
pro
Efficient (18)
pro
Price (14)
pro
Fast move (12)
con
Price (5)
Services
International removals
National moving
Excess baggage

About

My Baggage (previously Uni Baggage) aims to be the Experts at Shipping Luggage around the World. The company makes worldwide luggage delivery convenient for Students, Businesses, Holidaymakers, the Forces and Seasonaires.

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Reviews

321
8.9
based on 321
Sirelo and Google reviews
How is the review score calculated?
86% of the users recommend this removal company
 on Sirelo
I sent 2 bags from HK to the UK. I took the measurements they needed and inputted them into their calculator.

I have since received bills for BOTH bags equivalent to the cost of the original bill. I didn't take photos- sending 2 young people overseas and 3 weeks out of hospital... it slipped my mind. It's also noted in the small print so they can say they told you... but they really didn't.
con
Price
Moved from Hong Kong (Hong Kong) to London (United Kingdom)
 on Sirelo
Terrible service. The driver never came to pick up my luggage and didn’t even bother to call. Despite this, they kept insisting that the driver had come, which was simply untrue – they couldn’t even get in touch with the DHL driver themselves. I never received a refund, and they took no responsibility for the situation.

In the end, I had to travel back to the UK to collect my luggage, all after paying nearly £70 for this useless service. Avoid them at all costs. It's far better to use a more reliable service than one that makes excuses and fails to take responsibility when things go wrong. Truly horrendous and rubbish service.
con
Communication
Moved from Kent (United Kingdom) to Amsterdam (Netherlands)
 on Sirelo
Costumer service was always easy to reach and helpful. Throughout it felt easy and packages arrived in no time to their destination.10/10
pro
Efficiënt
Moved from Utretch (Netherlands) to Madrid (Spain)
 on Sirelo
Exemplary service from the beginning to the end. My goods arrived at their destination in a timely manner. Communication with My Baggage was excellent and friendly and the cost was very reasonable. Highly recommend.
pro
Efficient
Moved from Albufeira (Portugal) to Clark County (United States)
 on Sirelo
I’ll be using again and again with no hesitation.
Posted on Wednesday and delivered on Thursday, Glasgow to London. Moving my daughters things for starting University. Such super service. I’ll be using again and again with no hesitation. So impressed!
pro
Efficient
Moved from Glasgow (United Kingdom) to London (United Kingdom)
 on Sirelo
Great care was taken of my musical equipment, flight cased amplifiers and sound processors and although not covered by their insurance for damage, it all arrived without a scratch.
pro
Professional
Moved from Rolvsøy (Norway) to London (United Kingdom)

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Review Sources

Sirelo
8.9
102
Google
9.0
219

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