About
At The Transporter Removals, they are experts in both home and office removals. Their time in the business means that they are well placed to understand how stressful moving can be for you and your family.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
When I was ready to empty my storage unit they did the same in reverse. Fast, friendly and courteous service.
Only disappointments were: the lack of care when removing items initially - dragging a washing machine across lino floor is never a good idea, several parts were ripped and there appeared to be a blazē attitude about it, one of the guys did offer to glue it back but it couldn't do it at that time due to having a very bad knee (which was strapped). Then whilst filling the storage unit, one of my boxes split - but was placed at the back with everything else in front of it so I couldn't access it to replace items into new box. Minor, but irksome things IMO.
It was seemingly a challenge to rebook them to empty the storage unit as they have a pretty full diary and kinda felt like I had to work around their schedule as if the service was free. However, got there in the end and had no issues emptying the storage unit and no issue unloading.
There appeared to be some confusion as Bacs details hadn't been provided, but was quickly solved and all paid up.
Overall a good service, but they could probably imporove level of service by not rushing so much (it's obvious they have several jobs on and want to get things done quickly - which is perhaps why some mistakes happen).Read more
On the day they arrived promptly and showed courtesy, humour and hard graft throughout.
Moving could have been a very stressful day, but these guys made it super easy for all my family.
Very highly recommend! ☺️
Very efficient service and care taken to protect our furniture for a very competitive price.
Unfortunately there was a problem with our move and the keys were not released until 18:30 (The vans were packed at 12:30) - The guys looked after our belongings and charged only a very reasonable delay fee.
Overall an excellent service with very personable workers, we would happily use them again for any future removals.