The van that delivered my items was not the same van I loaded the items on. My items were picked up in The Netherlands and stored safely with the furniture covered, however the load was then transferred onto another van somewhere in between The Netherlands and the UK, with no supervision or cameras recording this. As a result my items were all over the place in the second van with some damaged items including a walnut table. The customer service was even more appalling after that. They do not respond their phones or emails. Only after threatening them to take legal action did they respond but only for a bit. Still did not resolve any of the issues and still waiting for a response. Avoid at all costs! There are more professional movers around. They assure you your items are safe until your items are carelessly thrown around onto another van without your consent and away from any supervision.
Moved from Arnhem (Netherlands) to London (United Kingdom)