
About
ComfortMove is an experienced company operating across the entire Europe, providing transport and moving services for both individuals and companies.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
53



I paid extra for packing and, according to their website, they offer a professional service, special boxes for clothes, etc. What turned up was old, dirty boxes and two men who didn't seem to have ever packed a box before! It was unbelievable. I discovered that my belongings had simply been tossed in boxes, glass and china were not even wrapped. I ended up having to repack half the boxes myself. One of the movers also begged from me during the move, following me round my apartment and demanding that I let him have several items of furniture.
The delivery was several days late. I found that several precious items were broken during the move and the company has refused compensation, despite the fact that the contract says it includes insurance. There has been no apology, and the boss has been aggressive in our interactions. All in all, a horrible experience. I am writing a review in the hope that other people avoid my mistake. The administrator who makes initial contact is very nice but please don't let that mislead you about the quality of the service.Read more

All the boxes remained at the entrance and I had to organize people myself to carry them up.
Asking that company for some compensation, its boss is refusing it.
VERY disappointing!
