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Services
International removals
National moving
Piano transport
Art transport
About
Simply Removals and Storage are based in Hambrook, Bristol. We specialise in office and home removals for any size of property, Domestic and Commercial Removals, Delivery and Collection service, and the movement of large or valuable possessions such as Pianos and Artwork.
We also have a large Storage facility for short and long term storage of any item(s) you require. When you are looking for a local man with a van in the Bath and Bristol area, look no further than Simply Self Store.Read more
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
Jaiya Singh
October 26, 2025
on Google
How people have rated this company over 2 stars is unbelievable. Damaged £3,000 wardrobes in transit and magically have CCTV to prove it wasn't them. The cracked & shattered glass must had just randomly appeard..! The best thing is staff admitted the damage was their fault & then denied it to the manager 'Criag' who only replies to emails when he feels like it & talks pedantic towards customers. This company is absolutely appalling - Another great factor of SimplyPro - How staff refuse to unload the last van until full payment was made, making us out to be bad people after damaging our furniture. Avoid this company at all costs. Pay the extra for a company that actually cares about their work. Read ALL the comments & take notice of the 1 star reviews, especially how they all say the same thing!
Tom Davies
September 7, 2025
on Google
We booked SimplyPro after exchanging with a completion date less than two weeks out (after 18 months of conveyancing!) We booked the packing and removal and the company was substantially cheaper than some of the higher quotes we received (over 50% cheaper than one).
On the packing day, the day before the move, the two packers were very late (2-3 hours) arriving and we, not knowing what to expect, were getting worried, but they immediately put us at ease and were packed and done within 4 hours - we were moving from a 4 bed to a 4 bed. I should point out that we received multiple calls from the office to update us on their progress during the delay.
The following day they arrived early with two vans, a third arrived after about an hour, and they did a second trip with one of the vans (probably needed 4 vans initially but I think they underestimate based on video quotations) which wasn’t actually a problem for us as we had hired a van anyway for a large item that they were never supposed to be moving. In total we had 5 people moving us.
They arrived at 8am and left at 7pm ish and in that time they worked themselves to the bones! They dismantled and reassembled all of our beds at the other end on the same day. I feel that if I was to give a completely honest review, the quotation/allocation of vans probably needs refinement, as mentioned in a couple of other reviews but the service received is brilliant! The guys are lovely, (Lacey should get a shoutout here) and incredibly personable, they took the time to ask questions about where we’d prefer things to be put and packed and also prompted us to think about things we might not want packed!
They put us at ease in a situation that for us was quite sudden and a little overwhelming.
I would absolutely recommend them but have downgraded a star purely for the panic during the lateness on the first day.
Overall, a seamless experience for us.Read more
On the packing day, the day before the move, the two packers were very late (2-3 hours) arriving and we, not knowing what to expect, were getting worried, but they immediately put us at ease and were packed and done within 4 hours - we were moving from a 4 bed to a 4 bed. I should point out that we received multiple calls from the office to update us on their progress during the delay.
The following day they arrived early with two vans, a third arrived after about an hour, and they did a second trip with one of the vans (probably needed 4 vans initially but I think they underestimate based on video quotations) which wasn’t actually a problem for us as we had hired a van anyway for a large item that they were never supposed to be moving. In total we had 5 people moving us.
They arrived at 8am and left at 7pm ish and in that time they worked themselves to the bones! They dismantled and reassembled all of our beds at the other end on the same day. I feel that if I was to give a completely honest review, the quotation/allocation of vans probably needs refinement, as mentioned in a couple of other reviews but the service received is brilliant! The guys are lovely, (Lacey should get a shoutout here) and incredibly personable, they took the time to ask questions about where we’d prefer things to be put and packed and also prompted us to think about things we might not want packed!
They put us at ease in a situation that for us was quite sudden and a little overwhelming.
I would absolutely recommend them but have downgraded a star purely for the panic during the lateness on the first day.
Overall, a seamless experience for us.Read more
Hannah Harding
August 11, 2025
on Google
‘You get what you pay for’ were the boss’ words when I rang to complain that my house had been badly packed up, and he’s right. The lads on the job were very nice, very very helpful and the move on the day was done in good humour. When it came to unpacking, it was a nightmare. The service is supposed to make life easier and yet the boxes weren’t really labelled, random items packed together (think of your eggs being packed with kids clothes, or a toilet brush in with their bedding). The owner says that the guys on the job blame us for keeping our house in such a state (I literally label my shelves and have my kids toys stored in labelled boxes) and said I don’t understand the legalities. If it’s how they choose to run their business, that’s for them, but I would caution anyone to heed his actual words. YOU GET WHAT YOU PAY FOR! He also told me someone had been sacked because of me so that’s a nice bit of terrible conscience (the guys he’s sacked didn’t even do the packing…he insulted the boss). Eeek. Stars given for how genuinely helpful they were on the move itself. Having spoken to the boss I can quite see that he’s as aggressive and difficult to work for as the sacked worked complained about.Read more
ERIKA BOHLING
July 4, 2025
on Google
The lads who came were nice. However, they damaged furniture, left furniture at our old house, damaged paint in the new house, and were consistently late throughout the day (e.g. late to arrive at the old house, late to arrive to the new house, and late back from the second trip). I tried emailing, but they downplayed the concerns, asked for evidence of the damage, then stopped replying once this was sent.
The only saving grace was that they were all friendly when booking and on the day. However, they were not the cheapest and we did not receive the service we paid for. Then when trying to sort this with them privately they stopped responding - hence this negative review. It has been almost a month and still no resolution. So therefore, I would strongly not reccomend.
**Edit due to thier reply**
The company absolutely did damage furniture etc, we have proof of this. We have tried to contact many times and have essentially been ghosted despite what they say regarding trying to come to a resolution with customers with complaints. Absolutely would not reccomend if you value your time, money, and furniture.Read more
The only saving grace was that they were all friendly when booking and on the day. However, they were not the cheapest and we did not receive the service we paid for. Then when trying to sort this with them privately they stopped responding - hence this negative review. It has been almost a month and still no resolution. So therefore, I would strongly not reccomend.
**Edit due to thier reply**
The company absolutely did damage furniture etc, we have proof of this. We have tried to contact many times and have essentially been ghosted despite what they say regarding trying to come to a resolution with customers with complaints. Absolutely would not reccomend if you value your time, money, and furniture.Read more
Dan Hughes
June 30, 2025
on Google
Only reason these guys get 3 stars is because the 3 guys doing the job were immense (each one was a star themselves). Worked their backsides off to make sure our move went as smoothly as possible. I would give 5 stars, however there was a massive cock up with the booking as we had booked 3 vans, where only 1 was provided. Shame really, as had all 3 vans arrived it would have been 5 stars. I'd recommend the 3 removal men for sure, but would I recommend the company based on this? Probably not. I doubt I'll see any form of money back for the 2 missing vans and undue stress. We only booked a removal company because of recent heart related health issues.
Hopefully these guys get the tools and communication they deserve to make this business more professional. It looked like 3 blokes in a rusty smashed up van, so glad they turned out to be friendly and genuine people. Please give them a decent van, enough vehicles to do the job and better lifting equipment!
Hopefully these guys get the tools and communication they deserve to make this business more professional. It looked like 3 blokes in a rusty smashed up van, so glad they turned out to be friendly and genuine people. Please give them a decent van, enough vehicles to do the job and better lifting equipment!
Mitchel
April 6, 2025
on Google
I hired SimplyPro removal Ltd to transfer some of my belongings. But they are not good at anything and their behavior is very bad. They look at my wife in a bad light. They are involved in women scams. So everyone should consider their services carefully.
