Moved from Manchester to Gran Canaria
For the sake of your sanity and your wallet, do not use this company! They lie, they fob you off, they are rude and aggressive when you try to get help, they take your money and do not send your items!
It took over 6 months to receive our furniture in the Canaries, the items eventually arrived but could not be released because Simpson´s had not paid the sea carrier or destination agent,, our furniture sat on the docks for 5 weeks!
Every phone call to them is a promise that the correct person will call you back! They never do! The managing Director [name removed by Sirelo] does not respond to your calls or emails. We received an email to say they were going into liquidation, but according to Companies House they are still trading?
We paid 2,700 pounds upfront to Simpsons and an additional 2,600 euros to the agents here to get our items!!!!! If they haven´t already gone bust, they deserve to! Worst experience ever!
Service cost: £5,500
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Moved from Manchester (United Kingdom) to Gran Canaria (Spain).