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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
49After a conversation with Adam from mooveit I was given a fixed price for my in-laws to be moved. We were advised after telling them what needed to be moved that everything would fit and it would be 1 van load. This wasnt the case and they put minimal on the van to try and get them to pay another £500 for another van load. They waited not even an hour at the new property before saying that there would be an hourly charge for them being sat about and then proceeded to leave everything in their back garden. They tried saying it was mis communication but it wasnt. They tried to rob an elderly couple of money knowing they are vulnerable. They have ripped a mattress and broken a wardrobe. I highly recommend that people DO NOT use this company. Not even 3 hours work and then trying to charge them an additional £50 an hour. I have texts saying the cost was £500 and it states fixed fee which clearly wasnt the case! Absolute joke!! Imagine not even giving it an hour before leaving an elderly couple with all their belongings in their back garden! Definitely not to be trusted and not reliable at all. Just to add i have also tried to call them and had no answer. I have also text them asking for a call back with no response! surprise surprise!!Read more



