This Company has a number of excellent reviews , however we had a terrible experience with them. Initially [Name removed by Sirelo] . comes to provide a quote, he is personable and a good salesman. We decided to go with them ,despite not being the cheapest . When operations started we knew we were in for problems , they woefully underestimated the volume of stuff we had ( despite hugely reducing it from that viewed). The packing was disorganised , poorly undertaken and [Name removed by Sirelo] their Foreman ( nice guy) nearly had a nervous breakdown on what he had to achieve with available resources.
When our household contents were unpacked from storage and redelivered it was not only disorganised - it was chaos, with multiple valuable items badly damaged. Then the real problems started. [Name removed by Sirelo] took over from [Name removed by Sirelo] , they use a Company called Removal Claims Services to handle their claims. ( Check their reviews- really scary). They immediately eng
aged in trench warfare , invoices not good enough, receipts not good enough, repair quotes not good enough , dubious company who are not regulated by financial conduct authority- despite it being on their letter heading - misleading yes ! [Name removed by Sirelo] from Movestore offered no help or support, his attitude was so immature and unbusinesslike we had no option but to take Movestore to Court on Point of Principal .
[Name removed by Sirelo]. showed his usual immaturity and fought it, however he was put in his place by the Sheriff at the hearing ! Our Experience of this Company was truly awful, made worse by a truly awful attitude to genuine complaints.Read more
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