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Services
International removals
National moving
Associations
About
J.A. Steel & Son have been providing professional removals services and storage facilities since 1899. Today, they continue to excel in meeting the highest standards of service and reliability.
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Reviews
676
Sirelo and Google reviews
60% of the users recommend this removal company
G.R.
April 7, 2021
on Sirelo
Carried out a removal for a very ill relative. The removal men, whilst friendly and laying out the boxes in a nice way at the new property, made disparaging comments at the time, saying the stuff was 'all rubbish' (we didnt take notice at the time). We naively had labelled all the boxes with their contents. Upon unpacking, turns out that the removal men had taken many of the valuable items, some of the precious family possessions, which then made sense as regards to their comments, and kept many of the boxes in their van, probably to sell on. Contacted the company to investigate - incredibly rude response back. Reported to the police and trading standards. Incredibly upsetting experience all round. Would definitely not recommend to use - so angry I never reviews of any company, but if there is one positive from this experience, take the bad experience we had and avoid using this company
Untold upset caused by stolen items
Rude aggressive response from owner of company
Moved from London (United Kingdom) to Herts (United Kingdom)
M.H.
September 28, 2020
on Sirelo
On the day of the move, it was raining heavily, and I was anxious. The three guys turned up, explained what they would be doing, and timescales.
No need to worry, they just got on with the job, and got everything to my destination. Loaded the lorry, and wiped the floors before leaving. They also put blankets down to protect carpeted floor. Everything went smoothly, and they all worked extremely hard. Thanks guys!
No need to worry, they just got on with the job, and got everything to my destination. Loaded the lorry, and wiped the floors before leaving. They also put blankets down to protect carpeted floor. Everything went smoothly, and they all worked extremely hard. Thanks guys!
Competitive quote
Smooth and swift move
A small garden pot got broken
Moved from London (United Kingdom) to Hertfordshire (United Kingdom)
Sarah Berg
September 14, 2020
on Sirelo
From the first company contact with [name removed by Sirelo], Relocation Specialist, I received timely, courteous attention.
[name removed by Sirelo] the driver, was very polite and explained to us what the procedure was and what was needed. [name removed by Sirelo] was very knowledgeable, and, fast! Knew exactly what I needed, the care and handling of my belongings, from packing to transporting and did an incredible job of moving my furniture.
I was very pleased with everything, professionalism and knowledge of everyone. [name removed by Sirelo] is definitely an asset to your company and will definitely be calling them again if needed.
I am very happy and would definitely tell others to use them.
Excellent, efficient, caring and great service.
Thank you so much for the moving assistance and for making the experience both efficient and friendly.
[name removed by Sirelo] the driver, was very polite and explained to us what the procedure was and what was needed. [name removed by Sirelo] was very knowledgeable, and, fast! Knew exactly what I needed, the care and handling of my belongings, from packing to transporting and did an incredible job of moving my furniture.
I was very pleased with everything, professionalism and knowledge of everyone. [name removed by Sirelo] is definitely an asset to your company and will definitely be calling them again if needed.
I am very happy and would definitely tell others to use them.
Excellent, efficient, caring and great service.
Thank you so much for the moving assistance and for making the experience both efficient and friendly.
Fast, Caring and Efficent
Highly professional team
Moved from London (United Kingdom) to London (United Kingdom)
A.(.R.A.B.
August 20, 2020
on Sirelo
Appalling company. Gave a reasonable quote, which I took their services. Had a house move within 2 short distances, but for a lot of stuff. When I came to unpacking, I noticed several very expensive items stolen, many boxes missing - of course they will deny it, but I had a record of what items I packed and numbered the boxes, so missing ones were easy to find. Absolutely furious. AVOID THIS COMPANY AT ALL COSTS
Many items went missing
Expensive items stolen
Moved from London (United Kingdom) to London (United Kingdom)
Response of J.A. Steel & Son
May 18, 2021
Fake Review.
K.B.
December 18, 2018
on Sirelo
Very professional guys. Polite and couldn’t do enough for us. Dismantled and set up everything the other end. Very reasonable prices
Fast
Professional and polite
Moved from Waltham Cross (United Kingdom) to Cheshunt (United Kingdom)
In actual fact the true sequence of events is as follows:
We received an email one year after the removal from an unknown email address, not linked to the email address provided by the client, requesting confidential client information. In line with data protection we did not provide any details or information requested and concerned that someone was trying to access client details, we actually suggested that they contact the police. As previously stated, we have not been contacted by the police regarding this matter.
Then one year later and now two full year’s since the removal you place a review with wholly unfounded and untrue allegations. All our staff are fully DBS checked. The operatives in question have worked for the company for over ten years and yours is the first allegation of a ny sort made against them.
In addition, in the two years since the removal, the client’s relative (who left the review) has confirmed that there have been workmen at the property.
At J.A Steel and Son we have been enormously fortunate to have the most wonderful, loyal customers. The majority of our work is through recommendations and we have now been in business over 100 years.
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