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Reviews
73My initial interactions were positive, and the staff I spoke to on the phone were polite and reassuring. However, after requesting further information about my move, I received no responses to my emails, follow-up messages, or questions. With only a week to go before my planned move abroad, I still had no confirmed moving date, time, or clear arrangements in place with them. I was told not to worry (the two times I did manage to reach them over the course of 1.5 months) which is easier said than done when relocating to another country.
As the move date approached, I made several attempts to contact the company by phone and email but received little to no communication. The lack of updates and responsiveness created a great deal of unnecessary stress at what is already a challenging time.
While everyone I spoke to was courteous, the overall experience felt disorganised and unprofessional. If you're looking for reliability and peace of mind during an international move, I would not recommend this company based on my experience.Read more
After weeks of silence and no resolution, the case has now been forwarded to the UK and Greek consumer authorities for review. It seems Mondial’s idea of “professional service” ends the moment they get paid.




