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International removals
National moving
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Reviews
Luke Peppe
March 24, 2025
on Google
Mark Ratcliffe Removals and Storage are without doubt one of the most professional removal companies I have dealt with. I buy and sell many properties and it is such a relief when one finds such a professional and efficient company. I live abroad and I needed to remove and store furniture within 4 days as we exchanged and completed on a property much faster than we had originally planned. I called Mark and discussed my problem, within a day they reviewed my job, the next day a friendly team arrived and packed, removed and stored my furniture . They even were happy to return and pick up some items I forgot to include. I organised all of this while I was in Spain. I cannot recommend this company enough. Thank you so much
Dave Dann
January 25, 2025
on Google
We moved from Seaford to folkstone on 20th September 2024 Mark Ratcliffe was by far the most expensive firm but seemed to be very professional they turned up 30 mins early and the move went well as it was only bungalow to bungalow,, but they took my triple ladder back to their yard, after 4 phone calls constantly being told they would call me back and an email it's taken these clowns 4 months to complete my move.. Very lapse unprofessional firm that sadly I can't recommend, I wouldn't touch this firm again!!!!...
Lisa Seprini
October 31, 2024
on Google
Absolutely fantastic from my initial visit to my move my to Devon.
I unexpectedly had to use their storage facility which they sorted out for me, no problems.
The office staff were super helpful. Everything was just as quoted.
Chris and Dan made an 3am start from Sussex to Devon . They arrived on time, early in fact.
Got to it straight away taking every thing up to my first floor apartment ( no lift ). No moaning !!
I would highly recommend Mark Ratcliffe removals. Thank you so much.
I unexpectedly had to use their storage facility which they sorted out for me, no problems.
The office staff were super helpful. Everything was just as quoted.
Chris and Dan made an 3am start from Sussex to Devon . They arrived on time, early in fact.
Got to it straight away taking every thing up to my first floor apartment ( no lift ). No moaning !!
I would highly recommend Mark Ratcliffe removals. Thank you so much.
Susan Coghiin
August 31, 2024
on Google
I used Mark Ratcliffe because the first contact was courteous and professional. This was consistent, throughout the moving process. The move went very smoothly and the removal/office colleagues were reassuring and helpful.
Samantha Nightingale
August 2, 2024
on Google
Really friendly, arrived early and got straight to it. The guys didn’t stop and they worked really hard in the heat! Moving some very heavy and awkward items as well for us. Everything went really smoothly, despite it being really hot and muggy. Really took the stress out of moving. They were great. Couldn’t have asked for better! Highly recommend! Thank you!
Phillip Mcintyre
July 27, 2024
on Google
Unfortunately we received a bad experience
We thought be best to send a small test shipment via this company , all went smoothly or we thought it did , in the UK we had confidence in Mark
After goods arrived in Thailand the customs asked for money saying paperwork all incorrect ,I asked Mark his advice and he didn't seem interested and advised paying the extra
After paying the extra we where called again some weeks later stating our goods where delivered to the local sorting depot to our village and wasn't being delivered door to door as we paid for
Anyhow we sent family to collect the goods and the correct amount of boxes where collected all had our name on them.
After arrival in Thailand some months later we opened the packages only to find 1 item was missing but seemed as if it was replaced by a different item to make the boxes amount correct , anyhow this was just a test to see how good the service was and all I can advise is be prepared for a not bothered or interested reply from the company , I'm glad I tested the company with none valuable items ,
As relocating overseas with all our items I would not trust this company at allRead more
We thought be best to send a small test shipment via this company , all went smoothly or we thought it did , in the UK we had confidence in Mark
After goods arrived in Thailand the customs asked for money saying paperwork all incorrect ,I asked Mark his advice and he didn't seem interested and advised paying the extra
After paying the extra we where called again some weeks later stating our goods where delivered to the local sorting depot to our village and wasn't being delivered door to door as we paid for
Anyhow we sent family to collect the goods and the correct amount of boxes where collected all had our name on them.
After arrival in Thailand some months later we opened the packages only to find 1 item was missing but seemed as if it was replaced by a different item to make the boxes amount correct , anyhow this was just a test to see how good the service was and all I can advise is be prepared for a not bothered or interested reply from the company , I'm glad I tested the company with none valuable items ,
As relocating overseas with all our items I would not trust this company at allRead more
