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Services
National moving
Excess baggage
About
Eastlines offers professional service which through its own logistics and that of its subcontractors can cover all areas of Great Britain and of Romania, including the remote areas, can process the most varied and special orders, from envelops to furniture and pallets, from one kilogram to several tonnes.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
584
Sirelo and Google reviews
0% of the users recommend this removal company
Daniela
October 5, 2022
on Sirelo
Absolutely shocked by the service of this company. I have sent 2 new sofas purchased from abroad, quite pricey, when I asked about insurance, their answer was that all the packages are covered up to £500 only and cannot get extra Insurance. I’ve sent the packages anyway (stupid, I know) and they arrived ripped and with broken frame. When making a complaint, I was told the items were not packed right (although in the pictures I sent them it shows clearly that the sofa was ripped through the bubble wrap and box where it was held by some sort of belt during transportation. Moreover, the frame inside the sofa was cracked, obviously from being thrown around, no amount of packaging could have prevented that. And on top of everything else, they said that I didn’t declared the value of the sofas. There was no form to fill to declare the value of the package, although I did give them the receipts for them. Absolutely rubbish company, not taking responsibility for their mistakes.
And on top of everything else, when my items arrived, and I pointed to the driver the damage, he said to me Good luck making a claim. I have now opened a claim with ombudsman, hopefully I can get some justice. From what I can see, this company does this a lot, unbelievable that this is still allowed to happen in UKRead more
And on top of everything else, when my items arrived, and I pointed to the driver the damage, he said to me Good luck making a claim. I have now opened a claim with ombudsman, hopefully I can get some justice. From what I can see, this company does this a lot, unbelievable that this is still allowed to happen in UKRead more
Careless with furniture
Moved from Târgu Mureș (Romania) to Grays (United Kingdom)
Mina Panaite
August 18, 2022
on Sirelo
The worse experience ever, the majority of the parcels arrived destroyed, dirty, in a very bad condition.
Made a complaint and the answer was they do not take any responsibility!!
I would not recommend at all!! for one parcel the packaging was changed, and stuff are missing. Beware of this company!
Made a complaint and the answer was they do not take any responsibility!!
I would not recommend at all!! for one parcel the packaging was changed, and stuff are missing. Beware of this company!
Unprofessional
Moved from London (United Kingdom) to Români (Romania)
I.M.
November 27, 2020
on Sirelo
they didn't collected the parcels in time or ever without even communicating or contacting me in any ways , they just promised and lied.
Neseriosi, ipocriti, mincinosi
Moved from Cluj (Romania) to London (United Kingdom)
Iulian Pasla
July 10, 2020
on Sirelo
Poor service,my parcel came two weeks later,it’s been transferred loading and downloading many times in difrent trucks
Professional in loading
Unprofessional in delivery
Moved from Onesti (United Kingdom) to Onesti (Romania)
