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Services
International removals
National moving
Excess baggage
About
First Luggage is at the cutting-edge of luggage transportation. In conjunction with their service partners they have access to state of the art “Real Time” tracking, tracing and proof-of-delivery systems. Their experienced Service Operators will track your shipment from collection to delivery and will liaise with your destination address in order to guarantee you a unique experience.
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Reviews
24
Sirelo and Google reviews
0% of the users recommend this removal company
R.W.
September 6, 2022
on Sirelo
This must be the worth company in the world. I had arrangements for them to arrange collections from Staines and take to Turin and then return. The system of preparing the luggage labels was unwieldy and unfriendly. It tried to communicate to get help. The first time they rang me 3 1/2 hours after I had rung them and left a message. On the second time I needed help I telephoned twice on a Sunday, sent an e-mail and no response. The following day I telephoned twice and e-mailed again. 48 hours later I have still not had a response. I cancelled the collection via Great Rail and two hours later First luggage sent an e-mail confirming the pick up the following day. They should have known that I did not have labels for my luggage. First Luggage are the approved courier for Great Rail. I would not let First Luggage deal with any of my property. They are awful!!!!
Communication
Moved from Staines-upon-thames (United Kingdom) to Turin (Italy)
