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National moving

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Reviews

 on Google
I booked these movers base on the reviews, unfortunately mine isn’t as glowing.

I booked a 2 hour move based on their estimate, most moving companies had an hourly rate after that. Before the move I sent a full itemised list of everything I was taking. The only large furniture was a bed frame and mattress, the rest were lots of bags and boxes and shelves (no wardrobes, sofas, tables etc). I had to push to receive confirmation via email rather than WhatsApp, and expected documentation such as insurance details, which were never provided.

I have health issues and should not be doing any heavy lifting, which is why I hired movers. On the day the team were polite but worked very slowly and with little urgency. I lent them one of my trolleys to speed things along. I mentioned that I needed to reach the new address by a certain time due to deliveries and asked if we could speed things up. In the end my partner and I had to help load the van ourselves. My partner was lifting heavy items into their van despite not being insured by them, and I mentioned to them I have health issues and shouldn’t be lifting anything (I was worried about how long the were taking).

Before the van had even been fully loaded, I received a call from head office. The owner opened the call by saying the team had another job booked and could only unload items at the door at the new address before leaving. The call became quite heated, he was unhappy I communicated to the movers I had to be at the next location by a certain time. I explained that if the job was taking longer than expected I was happy to pay for another hour, but that double booking was not my responsibility and I needed the team help unload everything to the new flat. He responded by saying ‘it was my problem’, I should have ‘booked earlier’ and spoke to me in a patronising way, saying he had been doing this for years and knew what he was talking about.

I was pretty angry, but gave him the opportunity to restart the conversation, he should have simply asked if I wanted to add another hour. Once the call reset, he did offer this option so it seems the team weren’t booked on another job after all.

In the end the team were able to complete the job and apologised on behalf of head office. The movers themselves were friendly and a lot faster unloading at the other end. But the planning, communication and handling of the situation by the company could have been much better.
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 on Google
Highly recommend this company booked it last minute on a Friday for a Monday morning collection and delivery they did this without fault or any damage. They were very patient and helpful really nice people and even was finished earlier than expected. There was no hidden costs. Only charge me for the time they took, we will definitely be recommending and using them again.

Just wanna say thank you made a hard day that little bit easier.
 on Google
I could not fault my experience with these guys and will 100% be using them and recommending them in the future. They are efficient, available for short notice bookings, and there are no hidden costs as I have found there can be with other companies.

Jony and Khalid were fantastic - they were so friendly, we had a laugh with them and they made the whole process so easy for us.

We also half way through the move needed a second van and they and their boss made a second round trip happen for us even with the short notice, without giving us any hard time over it

We had such a stressful weekend moving over the weekend and these guys eliminated so much stress for us- we’re so grateful!
 on Google
Johny helped us move homes a couple of weeks ago. Excellent. Very quick. Johny was very much adjusting with the amount of luggage we had. Big truck!! Great work Johny! And thank you!!
 on Google
We used A-Z Move Ltd this month for our move in Enfield (North London). The guys who helped us on the day were absolutely amazing!! I have no words to describe how hardworking and attentive they were. Everything was efficient, smooth and organised thanks to their experience. I will 100% be recommending this company to all my friends and family. The pricing was so reasonable too, 5* service for sure! Thank you 🙏
 on Google
I had a great experience with A-Zmove Ltd. Jonny arrived on time, was very friendly, and handled my items with care. The van was clean and perfect for my small move. Everything went smoothly and quickly. I highly recommend Jonny and A-Zmove Ltd for anyone who needs a reliable moving service.

Thank you

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Review Sources

Sirelo
0.0
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Google
9.8
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