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Services
International removals
National moving
Excess baggage
About
Tudor International Freight is an independent freight forwarding and logistics company based in the UK. Their services include a full range of import and export services for your commercial cargo as well as an overseas removals service for your personal effects.
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Reviews
50% of the users recommend this removal company
H.S.S.
November 25, 2023
on Sirelo
After a hip replacement operation which has left me immobilised for 6 weeks I had to ask a friend to arrange for my belongings to be sent to Teheran from Manchester. Note that I was in Teheran and my friend packed my bags.
1. The first time I rang Tudor, [Name removed by Sirelo] replied and couldn't wait to end to phone call. He was very curt and borderline rude.
2. When the luggage arrived at Teheran airport, I rang the phone number Tudor had given me. It was the wrong contact number.
3. I obtained the correct contact no myself and rang the airport. I quoted the Bill number Tudor gave me - it was wrong again.
4. I paid for another high roaming charge phone call to get the correct bill number from them.
5. Before the despatch the online form asked for the shipper and consignee to be the same person.
6. Now that the luggage has arrived I can't pick it up for 6 weeks because I'm unable to go to the airport. I need to either pay for a legal document to be drawn up for my husband to collect it or wait until I can walk again.
7. They also fined me £100l because I didn't know that there was an aerosol in my luggage. I had not been told. What does the airline do with aerosols? Well if it is in your hand luggage, they throw it away, if it is in the luggage it's ok. But I still had to pay the fine because I didn't have a crystal ball to know that 6 months ago I had placed an aerosol in my bag.
Absolutely disgraceful service.
I'm sure Tudor will respond with a mile long reply which I will not bother to even look at, let alone read.Read more
1. The first time I rang Tudor, [Name removed by Sirelo] replied and couldn't wait to end to phone call. He was very curt and borderline rude.
2. When the luggage arrived at Teheran airport, I rang the phone number Tudor had given me. It was the wrong contact number.
3. I obtained the correct contact no myself and rang the airport. I quoted the Bill number Tudor gave me - it was wrong again.
4. I paid for another high roaming charge phone call to get the correct bill number from them.
5. Before the despatch the online form asked for the shipper and consignee to be the same person.
6. Now that the luggage has arrived I can't pick it up for 6 weeks because I'm unable to go to the airport. I need to either pay for a legal document to be drawn up for my husband to collect it or wait until I can walk again.
7. They also fined me £100l because I didn't know that there was an aerosol in my luggage. I had not been told. What does the airline do with aerosols? Well if it is in your hand luggage, they throw it away, if it is in the luggage it's ok. But I still had to pay the fine because I didn't have a crystal ball to know that 6 months ago I had placed an aerosol in my bag.
Absolutely disgraceful service.
I'm sure Tudor will respond with a mile long reply which I will not bother to even look at, let alone read.Read more
Unfriendly
Moved from Manchester (United Kingdom) to Teheran (Iran)
S.L.
September 7, 2018
on Sirelo
Cost, efficiency, communication, action. They do as they say they will and costs what they say it will cost. No bells or whistles, just a job done well.
Cost
Efficiency
Not door to door (didn't bother us)
Moved from Newcastle Upon Tyne (United Kingdom) to Bandar Seri Begawan (Brunei)
