About
European Moving are an international moving company, who offer a wide range of moving and storage services including removals and solutions to suit your requirements and your budget.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
249I have been speaking to a few moving companies that European Moving (aka App a Van) worked with before. They owe them crazy amounts of money as well. No one wants to work with them anymore! [name removed by Sirelo] has a really bad reputation across european movers. I hope people will open their eyes to the feedback and avoid this company at all costs!
*************************************
Update 05/05/2022: Full ignore from [name removed by Sirelo] (the director of all European Moving companies), no refund, no payment based on what the UK Court has ordered. They just stole our money and didn't have a .... By the way, NOTE: European Moving (EM) and App a Van have the same owner, [name removed by Sirelo], and they operate together, so don't fall victim to both companies. A new name doesn't mean it is different. I had two invoices from EM and App a Van for one service, which they never delivered.
*************************************
Update from 04/08/2021: Today, 27/11/2021, almost a year has passed since we paid European Moving for the services they never delivered. No further contact from them or indication when they will refund the money.
Our Victims Facebook group is also growing. We have 34 members already, and more and more people are becoming their victims every day. (Brexit and Covid are no excuse anymore)...
*************************************
Original review from 26/05/2021:
We booked removals with European Moving for January 2021 and paid in full for their services. They cancelled less than 24 hours before the move because they never bothered to prepare for Brexit, even though their sales team assured us for weeks that there would be no issues. We lost the money we paid, and we have to pay double for the new moving company as it was booked at the last minute!
I went to court to recover the debt after they never paid after numerous emails. We got a CCJ against them for almost £2,800(!) in April 2021. Though it looks like they don't care. In fact, to avoid paying the debt, they changed their ltd name from EUROPEAN MOVING TECHNOLOGIES LIMITED to DPB STORAGE LIMITED on 13th May 2021.
Don't be fooled by positive reviews. Do you really want to risk losing your hard-earned money? You might be lucky, but if not, you will never see it again. In fact, we later discovered that it is not normal to ask for full payment upfront. Usually, only 30% is paid before the move and the rest when the goods arrive.Read more
I had to ask my neighbour to look after my household, ask my rental agency to keep the garage for another night. All of this at a cost.
A van turned up 26 hours later and was only booked the day before. He arrived at our home in France 3 days later and was not paid for his job.
I sent an email to complain and ask to get money for what I had to pay but never got a reply.
Please avoid them.Read more