Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
National moving
About
There's no information available about this removal company.
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
538
Sirelo and Google reviews
0% of the users recommend this removal company
L.
August 6, 2026
on Sirelo
Utterly appalling service. Multiple items of significant cost and sentimental value broken. Eg my baby’s changing table was broken by one of the men. The manager [Name removed by Sirelo] approached both me and my husband and apologised and said he had taken the liberty of gluing it back together without my permission. After I reached out to make a formal complaint the company is now denying any liability and saying that the damage was pre existing and I glued it back together. They dismantled multiple items that they didn’t put back together including my bespoke recliner chair which is now broken. They yanked a wire out of my wall that was tunnelled in for the TV. They lied about the number of boxes used and overcharged me. They initially offered a £100 compensation fee. I would urge anyone who is considering this company to please choose another reputable company. I am happy to provide more evidence to anyone who would wish it. I will taking this company to court given the magnitude and seriousness of these damages.Read more
Careless with furniture
Moved from London (United Kingdom) to London (United Kingdom)
John Anthony Hall
July 2, 2026
on Sirelo
We used Modern Movers for a move in June 2026. The crew — [Names removed by Sirelo] — were excellent, professional and hardworking, and we said so at the time. Unfortunately, one bookcase was destroyed during the move — the entire side panel split lengthwise — and a second was damaged. Both were less than ten months old.
What followed was weeks of bad faith complaints handling. The destroyed bookcase cost £70 to replace. Their opening offer was £40 — below their own contractual liability cap of £50 per item, and well below the actual replacement cost. Despite photographic evidence, IKEA confirming in writing that repair was impossible, and escalation to their own dispute resolution scheme (Move Assured), their position never moved beyond £50 for both items combined — less than the cost of replacing a single destroyed bookcase, let alone two.
No apology was ever offered. The managing director handled the complaint personally throughout. His responses were dismissive, relied on arguments contradicted by his own terms and conditions, and never reflected good faith engagement with a legitimate claim.
The matter is now being pursued through the County Court. The crew were great. The company that employs them is another matter entirely.Read more
What followed was weeks of bad faith complaints handling. The destroyed bookcase cost £70 to replace. Their opening offer was £40 — below their own contractual liability cap of £50 per item, and well below the actual replacement cost. Despite photographic evidence, IKEA confirming in writing that repair was impossible, and escalation to their own dispute resolution scheme (Move Assured), their position never moved beyond £50 for both items combined — less than the cost of replacing a single destroyed bookcase, let alone two.
No apology was ever offered. The managing director handled the complaint personally throughout. His responses were dismissive, relied on arguments contradicted by his own terms and conditions, and never reflected good faith engagement with a legitimate claim.
The matter is now being pursued through the County Court. The crew were great. The company that employs them is another matter entirely.Read more
Damage settlement
Moved from London (United Kingdom) to London (United Kingdom)
