There's no information available about this removal company.
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Yes that's correct. They actually LOST all of my personal belongings.
Apart from losing my valuable possessions, I think the issue that is most upsetting is that they did not even apologize. And they ruled out providing any compensation.
They have just said 'we do not know what happened to it' and 'unfortunately things do get lost from time to time'.
An UNBELIEVABLY BAD company to work with.
I have worked with a number of removal companies over the years, I would recommend that anyone looking for a removalist to AVOID USING CLICK MOVES at all costs.
We don't believe that this is a genuine review, because we certainly don't recall a case where a clients items have been lost! or even had a discussion about compensation. please contact us with your real name and we'll certainly look in to your complaint.
The team at ClickMoves
[Name removed by Sirelo] (The CEO) was very nice till we sent him the money, once he got the money he was almost impossible to reach and rude.
Our Experience with ClickMoves:
#Hard to reach after they got the money
#Arrived late to collect our stuff
#A day after they collected our stuff they contacted us saying that the load was too heavy and that they would need to use 2 vans instead of one (which would almost double the initial quote)
#Our stuff (1st van) arrived 2 days after arranged date and the 2nd Van arrived a week later.
#No updates on when delivery would happen (the driver just knocked our door one morning without notice)
#No apologies whatsoever from the company
#Didnt not even contact us to see if everything went well
Conclusion: DO not use those guys
on the bright note, the drivers were very nice