ClickMoves

6.2 (9‎)
i
What customers are saying
pro
Professional (1)
pro
Price (1)
con
Unprofessional (1)
Services
International removals

About

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Reviews

78% of the users recommend this removal company
 on Sirelo
Click Moves is a terrible company. They LOST my luggage.

Yes that's correct. They actually LOST all of my personal belongings.

Apart from losing my valuable possessions, I think the issue that is most upsetting is that they did not even apologize. And they ruled out providing any compensation.

They have just said 'we do not know what happened to it' and 'unfortunately things do get lost from time to time'.

An UNBELIEVABLY BAD company to work with.

I have worked with a number of removal companies over the years, I would recommend that anyone looking for a removalist to AVOID USING CLICK MOVES at all costs.
pro
I do not see any positive things about working with Click Moves.
con
Careless with furniture
Moved from London (United Kingdom) to Paris (France)
Response of
Hello B,
We don't believe that this is a genuine review, because we certainly don't recall a case where a clients items have been lost! or even had a discussion about compensation. please contact us with your real name and we'll certainly look in to your complaint.
Sincerely
The team at ClickMoves
 on Sirelo
Desde el primero momento, la persona que me llamó, [nombre eliminado por Sirelo], fue muy eficaz, proporcionando rapidamente un presupuesto muy bueno y una fecha concreta.
pro
atención
pro
seriedad
Moved from Bruselas (Belgium) to Madrid (Spain)
 on Sirelo
Terrible service.

[Name removed by Sirelo] (The CEO) was very nice till we sent him the money, once he got the money he was almost impossible to reach and rude.

Our Experience with ClickMoves:

#Hard to reach after they got the money
#Arrived late to collect our stuff
#A day after they collected our stuff they contacted us saying that the load was too heavy and that they would need to use 2 vans instead of one (which would almost double the initial quote)
#Our stuff (1st van) arrived 2 days after arranged date and the 2nd Van arrived a week later.
#No updates on when delivery would happen (the driver just knocked our door one morning without notice)
#No apologies whatsoever from the company
#Didnt not even contact us to see if everything went well

Conclusion: DO not use those guys

Just terrible

on the bright note, the drivers were very nice
pro
nothing
con
Rude, Unprofessional, Late
con
scammers
Moved from London (United Kingdom) to South Of France (France)
 on Sirelo
Suivi client top
Relationnel parfait
Rapidité envoi devis
Disponibilité
Aucuns dégâts
Je recommande +++
Moved from Heidelberg (Germany) to Clavette (France)
 on Sirelo
Excellent! Really professional, extremely happy with the door to door move, I would highly recommend Click Moves
Moved from London (United Kingdom) to New York (United States)
 on Sirelo
Great, honest service from a company that clearly knows what they are doing. Helped me cut through a lot of unclear information - laid it out simply and professionally for me. I’d highly recommend - moved over 15 times and this is one of the best companies I’ve worked with.
pro
Knowledge
pro
Speed
Moved from London (United Kingdom) to Hong Kong (Hong Kong)

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