Crispins Services

2.0
Out of 2 Sirelo reviews
0% of the users recommend this removal company
pro
Price
1
pro
Fast move
1
con
Careless with furniture
1
con
Communication
1
con
Unprofessional
1

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About Crispins Services

Crispins are a small, family run, removals and storage company based in Central London specialising in both commercial and household removals. They have over 30 years experience in commercial & household removals and in the storage industry. At Crispins they are very proud of the reputation that they have built up within London. All of their staff are uniformed & trained to a high standard.

Services

International removals
National moving
Man & Van

Type of Removal Company

We do not know whether this moving company subcontracts the moves or executes them with their staff and vans.
2.0
Out of 2 Sirelo reviews
0% of the users recommend this removal company
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Review
Type of Removal
2 out of 2 reviews shown
Recent move didn’t go as well as I’d hoped. Two beds requested dismantling and re-assembling; arrived with no tool box and not enough mattress covers. So many breakages and damage. Completed the insurance claim form but no confirmation from them it’s been submitted, despite chasing multiple times
pro
Competitive price
pro
Completed the move in one trip
con
So much damage to my goods
con
Lack of communication making a claim on insurance
Moved from London (United Kingdom) to London (United Kingdom)
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They moved me in three vans - it was a big move. One of the vans broke down on the way but they did not bother to inform me until I called them the next day. Two days later the rest of the things arrived but when the crew brought the piano in they damaged the floor with the trolley - I was upstairs at the time and didn't see what they were doing. They were fine, but both times there was a heavy smell of alcohol from the crew and I had to open all the windows to air out the house after they had gone. I didn't spot the damage until I had finally moved all the boxes from the hall two weeks later. The company turned me over to their insurers, and after four months' correspondence they are still denying responsibility for this, instead of doing what they could easily have done and offering me a little compensation out of good will. Everyone has accidents but they are trying to claim that I (a woman of 73 on a pension) have caused this damage (two deep marks, half an inch deep, from the door to the living room where they placed the piano) and not them. If you do decide to use this company I'd advise you to watch them very carefully. They also damaged an art work owned by me because they packed it badly.
con
Bad administration
con
No admission of liability for accidental damage
Moved from London (United Kingdom) to Hastings (United Kingdom)
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