Magali
After an initial blunder/misunderstanding (I had understood that movers were booked for 10am, turned out it was 2pm), I was notified at 1pm on a Sunday that the movers where going to be 3h late, pushing the job to 5pm on a Sunday evening. Pretty inconvenient when you have a toddler to put to bed, and work to go to the next day. The best discount I could get was 10% . The previous job overran, which is not surprising given that there is no clear assessment about the size of the job, beyond asking the client how long they think they will need. So word of advice, book the first morning slot. The movers were efficient, but could have been more careful (they scratched my front door when trying to wedge the sofa out). It had been a long day for them, and I could clearly sense that they had enough. Overall it's a cheap move, but you clearly get what you pay for!