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National moving

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Reviews

 on Google
We moved with ePenny this weekend and were disappointed with our experience compared to other’s reviews. Our driver arrived late by 30 minutes, on top of us having to be rescheduled within 24 hours. He was okay, but could have been more pleasant. When my partner tripped out of his van because she missed the step on the curb, he did not once ask if she was okay or if she needed help getting up. We also had another 30 minutes left on our booking, but he was rushing out to get to another job. It was not our fault he was late and he could have been more courteous upon departure. It really lowered the experience we had this morning.

We also kept getting contradictory information from him about the size of the van we should have booked, the flight of stairs, and other things about the move versus what customer service said over the phone when we were inquiring + on the website.

Overall, it’s a very good price, probably one of the best we saw in London. However, I am not convinced if we will use ePenny services in the future.

3-3.5/5 stars.
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 on Google
 on Google
We used ePenny Removals this weekend for a move across London. They were attentive and excellent in their customer focus. Solomon was our 'mover', he was exceptional providing a high quality service - thoroughly recommended. Thank you for great service.

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Review Sources

Sirelo
0.0
0
Google
8.6
3

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