Europe Removal & Storage

5.7 (17‎)
i
What customers are saying
pro
Price (4)
pro
Friendly (3)
pro
Helpful (1)
con
Unprofessional (4)
Services
National moving
Man & Van
Piano transport

About

Europe Removal & Storage Ltd. UK based company. They are fully insured company. Their Mission is to provide the best service to all of their customers. They provide a service that is reliable and cost effective to each and every of their customers. Europe Removal & Storage Ltd specialize in Residential move, house removal london, commercial removal, office relocations, throughout the United Kingdom and International move. You can find their offices in London, Slough, Watford, and Sheffield & Manchester.
Their teams are exceedingly professional and well trained with many years of experience in this field. Due to their professionalism and reputation which they have achieved from the knowledge and skills gained through many years in the field, they are known as one of the finest removal company.
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Reviews

59% of the users recommend this removal company
 on Sirelo
PLEASE DO NOT USE THIS COWBOYS
Promise the world to get the work then all went downhill from the start. these people will try and get more money once they started the job please stay clear of this removal company.
con
Unprofessional
Moved from Carshalton (United Kingdom) to Banstead (United Kingdom)
 on Sirelo
Absolutely awful!
DO NOT USE
The only good thing was that they turned up, it was downhill all the way after that.
1. The van was obviously not big enough for the job despite a supervisor having surveyed the job.
2. Were supposed to bring a box with a wardrobe rail in it - they didn't. I found my dresses a few days later literally screwed up in a box.
3. I was asked for the balance due -over £1500, in cash, I said that I didn't keep cash in the house and would make a bank transfer.
4. At 8am I was asked if I had the keys to my new property and again at 8.30. They couldn't seem to grasp that the banks weren't even open then so no way would the sale and purchase be completed yet.
5. After cramming as much on the van as possible they told me that they would leave the rest of my possessions in my neighbour's garden and that I would have to collect them later. They said if they came back that I would be charged for an additional trip.
6. They left to go to my new property knowing that I didn't yet have the keys. They called me 3 times, firstly to ask if I had the keys yet, secondly to ask me to go to the bank to get cash, thirdly to tell me that if I hadn't got the keys soon they would be charging me waiting time even though it was only midday.
7. When I arrived at the new property with the keys my TV was sitting on the doorstep, no wrapping, which I had to clamber over to unlock the door.
8. They were rude to both myself and a friend when we were standing just outside, saying I must stay in the house.
9. They said my wardrobes were too high to go up the stairs so they would leave them in the lounge! I pointed out that I had paid for dismantling and reassembling. Very reluctantly they agreed to do it. One of my wardrobes now has the doors on upside down and if you open the left hand door the whole thing tilts to the left, very precarious to say the least.
Overall, they turned what was always going to be a difficult day into a horrendous experience. They were also very, very expensive - £1680 to move a 2 bedroom house a mile or so up the road. I only used them as I was desperate, it was approaching the end of the stamp duty holiday so all local ones which I tried were fully booked.
I wanted to give zero stars but it's not possible.
DO NOT USE
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pro
They turned up
con
Rude, expensive
con
Van too small
Moved from Hemel Hempstead (United Kingdom) to Hemel Hempstead (United Kingdom)
 on Sirelo
Moved out of 4 bedroom house 4 days ago, they did a fantastic job. Daybefore they sent 3 people to packup all our belongings, they dismantled our 2 sliding wardrobes and also our beds. All our fragile items were packed well and all the boxes were labelled.

Quote was bit expensive, but well worth it at the end was very pleased with their service.
pro
Helpful
pro
Hardworking
Moved from Watford (United Kingdom) to Bordon (United Kingdom)
 on Sirelo
Absolutely terrible. Lied straight to my face when they came to do a survey. [name removed by Sirelo], the manager, guaranteed BOTH VERBALLY AND BY TEXT dismantling and reassembling services even of gas appliances despite us asking him multiple times to make sure, but on the day the movers refused as they said this wasn't stated on their contract. That was the only reason why we chose to pay them more than another moving company, to save the hassle of finding additional engineers to do it. I tried to chase them up to complain but was blatantly ignored by them. Still no response from [name removed by Sirelo]. What an irresponsible salesman.
pro
Contracted movers were polite
con
Deceitful company
con
Terrible aftercare, irresponsible
Moved from Reading (United Kingdom) to London (United Kingdom)
 on Sirelo
Second time we have used Europe removal and storage again they were excellent. On time, professional friendly service. Will use again next time and would always recommend
pro
Packaging
pro
Competitive
Moved from Slough (United Kingdom) to Watford (United Kingdom)
 on Sirelo
Amazing service, they arrived on time and the whole move was complete by lunchtime. I would thoroughly recommend Superb Moves - they really take the stress out of moving house.
pro
Competitive price
pro
Polite
Moved from Slough (United Kingdom) to Watford (United Kingdom)

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