Fast Interior Removals can help facilitate every facet of your move, whether you are moving locally, nationally or overseas. They handle all aspects of relocation tailoring our service to meet your individual needs
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
I have never written a bad review before - I'm a seriously tolerant person but please - read this and do not use them.
Having accepted a quote from them to move house they arrived with two lorries, one much smaller than the 5.5 ton quoted. After realising they would need a third lorry due to lack of space, they insisted I pay an extra £620 for them to get one (my buyers were moving in that afternoon so I had no choice but to pay).
Once moved I noticed that one of the beds was badly damaged and part of the garden furniture had been broken despite having given them covers to use which they didn't. They clearly knew about the bed (you couldn't miss the damage) but said nothing. My mother subsequently slashed her leg open on the bed!
The two months since have been the most disgusting example of customer service I have ever experienced. Not once has someone called me back despite the numerous calls and emails with photographs of the damage that I have sent. Promises of calls back and settlement have been a joke and then my mobile number wasn't being answered.
I accept that damages are likely to happen when you move but have the decency to treat your customers with respect and deal with the situation.
I am now taking Fast Interior Removals to the court. Originally i just wanted compensation for the bed and garden furniture but they can reimburse me for the extra lorry costs too.
It's simple - treat people with respect, don't treat them like idiots and you'll come out a lot better off.
DO NOT USE THEM - THEY SOUND GREAT WHEN YOU'RE BOOKING - COULDN'T BE MORE HELPFUL BUT IF SOMETHING GOES WRONG FORGET IT!Read more
We will request you please remove this reviews from site because we don’t know you who are you ? don’t have account with you us and under your name we didn’t moved anyone. We will keep and touch with with company to provide us your details who are you so we check why you leave the bad reviews without any booking with us. You may used any other company.
Again we will appreciate if you please remove this ASAP many thanks.