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Reviews
Huafrin Kotwal
February 21, 2026
on Google
This company is owned by a mover broker called George. He has independent contractors that he hires for the jobs. He quoted us only 2 men for our shift even though I had sent him all the things required to be moved (photos and inventory).
One of them men on the job was new so he was extremely slow and inefficient in packing and loading the van. As such the other man, John had to show him everything and supervise his work which severely delayed our shifting out. Essentially George sent us one man to shift from a 2 bed to a 3 bed.
When we informed George of this and that we would like some adjustment to the hours as some of the delays were not our fault he was rude and threatened to go to a debt collector. He stated that if he sent more men it would cost us more. Therefore he knowingly short handled us on the day and still charged us the same had he just sent the required men and we wouldn't have to suffer a long, slow and inefficient day.
He also pays his contractors significantly less than what he quoted us per hour. We don't feel using such an unprofessional business if you can even call it one.Read more
One of them men on the job was new so he was extremely slow and inefficient in packing and loading the van. As such the other man, John had to show him everything and supervise his work which severely delayed our shifting out. Essentially George sent us one man to shift from a 2 bed to a 3 bed.
When we informed George of this and that we would like some adjustment to the hours as some of the delays were not our fault he was rude and threatened to go to a debt collector. He stated that if he sent more men it would cost us more. Therefore he knowingly short handled us on the day and still charged us the same had he just sent the required men and we wouldn't have to suffer a long, slow and inefficient day.
He also pays his contractors significantly less than what he quoted us per hour. We don't feel using such an unprofessional business if you can even call it one.Read more
John Max
December 17, 2025
on Google
Used them for a house move and the experience was solid. The team arrived on time, handled all the furniture and boxes carefully, and kept everything organised throughout. Nothing was damaged, and they worked efficiently from start to finish.
Josh
November 11, 2025
on Google
Several boxes containing valuable items went missing during my move with GMoves Ltd. The company refused to resolve or compensate, so I am pursuing legal action. Not recommended.
Louise Davison
January 16, 2025
on Google
Beware, GMoves do not appear to be a professional removals service as they advertise themselves to be. In fact, I get the impression they just broker out work to different people-with-van outfits.
The movers themselves were all very polite and appeared helpful, including George on the phone who was managing the move, however I was very disappointed with the service overall, but in particular the Full Packing Service I was charged an extra £750 for - I was unable to complete the packing due to short-notice moving date, work pressures and illness. In addition, when I have tried to contact them to discuss these issues, they have not answered - email/phone/WhatsApp.
Full packing service - things were not packed properly, but mainly thrown into boxes and bags loose including glasses and other breakables. I have opened boxes to find house plants upside down on top of other things or crushed under items.
None of the boxes were marked up as to which room they were for on arrival - I did question this but was told it would be ok. It isn't. I have a house full of random, unmarked boxes in random rooms.
Those I had marked up myself clearly, were not put in the right rooms. I have only just located some of the items I needed immediately. Other examples - Flat pack garden shed in front room. Heavy bathroom items in dining room. TV but no power cable to be found.
Similarly, furniture - delivered to wrong rooms, including washing machine left in the very damp lean-to, rather than near the obvious space for it in the kitchen. Wardrobe in dining room.
Items like my PC monitor which had their specific boxes left right next to them were not used and just transported loose (and then left in the kitchen).
Several empty boxes (or containing just packing material) were transported taking up room, and I was then told on the day that I needed an extra van. I also found some important items left behind underneath discarded packing material e.g. tv box, medication.
The wardrobe they said did not fit up the stairs is an ikea flat-pack one, so I'm confused by that. It had been dismantled, but different parts of it have been left in different locations but none of it upstairs. Nothing at all was reassembled or reinstalled as had been agreed. I have no idea if they have even left me the screws/fixings.
I cannot move any of the furniture on my own so it is making it really difficult to unpack anything, even if I could get to them. I really don't know how I'm going to do it.
I have already found several damaged pieces of furniture (including a broken mirrored bathroom cabinet, wooden table, sideboard, wardrobe) plus other craft-art items. As I said, I have no idea how long it will take me to unpack to inspect all items, but I can see it taking weeks, if not months. There is also a gauge out of the wall by the stairs plus chunks taken out of the bannister at the destination.
I was asked to confirm if there was any damage and if everything was OK before they left, but I was distraught and just said that I couldn't.
On top of all this several items were left behind in the end, including curtains, a large rug, lawnmower.
I felt obliged to pay up as they had been told to wait outside until I did so, but can't say I am happy with the service but they will not communicate with me to discuss. I have held off from leaving any reviews to give them a chance to make amends.
I am thoroughly disappointed. What is a very stressful time ordinarily, has been made so much worse. Shame on you, GMoves.Read more
The movers themselves were all very polite and appeared helpful, including George on the phone who was managing the move, however I was very disappointed with the service overall, but in particular the Full Packing Service I was charged an extra £750 for - I was unable to complete the packing due to short-notice moving date, work pressures and illness. In addition, when I have tried to contact them to discuss these issues, they have not answered - email/phone/WhatsApp.
Full packing service - things were not packed properly, but mainly thrown into boxes and bags loose including glasses and other breakables. I have opened boxes to find house plants upside down on top of other things or crushed under items.
None of the boxes were marked up as to which room they were for on arrival - I did question this but was told it would be ok. It isn't. I have a house full of random, unmarked boxes in random rooms.
Those I had marked up myself clearly, were not put in the right rooms. I have only just located some of the items I needed immediately. Other examples - Flat pack garden shed in front room. Heavy bathroom items in dining room. TV but no power cable to be found.
Similarly, furniture - delivered to wrong rooms, including washing machine left in the very damp lean-to, rather than near the obvious space for it in the kitchen. Wardrobe in dining room.
Items like my PC monitor which had their specific boxes left right next to them were not used and just transported loose (and then left in the kitchen).
Several empty boxes (or containing just packing material) were transported taking up room, and I was then told on the day that I needed an extra van. I also found some important items left behind underneath discarded packing material e.g. tv box, medication.
The wardrobe they said did not fit up the stairs is an ikea flat-pack one, so I'm confused by that. It had been dismantled, but different parts of it have been left in different locations but none of it upstairs. Nothing at all was reassembled or reinstalled as had been agreed. I have no idea if they have even left me the screws/fixings.
I cannot move any of the furniture on my own so it is making it really difficult to unpack anything, even if I could get to them. I really don't know how I'm going to do it.
I have already found several damaged pieces of furniture (including a broken mirrored bathroom cabinet, wooden table, sideboard, wardrobe) plus other craft-art items. As I said, I have no idea how long it will take me to unpack to inspect all items, but I can see it taking weeks, if not months. There is also a gauge out of the wall by the stairs plus chunks taken out of the bannister at the destination.
I was asked to confirm if there was any damage and if everything was OK before they left, but I was distraught and just said that I couldn't.
On top of all this several items were left behind in the end, including curtains, a large rug, lawnmower.
I felt obliged to pay up as they had been told to wait outside until I did so, but can't say I am happy with the service but they will not communicate with me to discuss. I have held off from leaving any reviews to give them a chance to make amends.
I am thoroughly disappointed. What is a very stressful time ordinarily, has been made so much worse. Shame on you, GMoves.Read more
Diane Lowe
September 2, 2024
on Google
I used GMoves for my move on the 17th July. They turned up on time and were super friendly and very efficient! There was a little delay with getting the keys to the new property which was no problem for them. They were extremely reliable and very cost effective, would certainly use them again if I ever move again and recommend.
Updated: just used them again for now the 3rd time!! Highly recommend.
Updated: just used them again for now the 3rd time!! Highly recommend.
Mukundaraman V
August 11, 2024
on Google
The delivery was scheduled at 1 PM but the van didn't come till 6 PM and no alternate was provided. The helpers were in a hurry to pack things and went outside. Quite rough handling of the goods and where always in a hurry to complete things.
I heard that they outsource to someone in the local area and the one came.to us provided a bad service.
The van was good a big Luton van.
I heard that they outsource to someone in the local area and the one came.to us provided a bad service.
The van was good a big Luton van.
